12/17/02

Good for normal pizza.

by jdnn

I didn't really see anything impressive about this place. I thought the pizza was small and pretty much overpriced. It was nice, however, to see it served in a pan for each person, but I wouldn't recommend this place over other pizzerias.

• Cons: crowded

10/10/09

Can we dump the "Montrose" label

by fakeracismstopcryingwolf

Whether or not Star Pizza itself calls this a "Montrose" location, it is not in Montrose. At least not the Montrose that most of us want to avoid when thinking about who is handling our pizzas. 59 and Shepherd is hardly "Montrose" so give it a rest already.

• Pros: Great pizza
• Cons: None

09/19/09

TERRIBLE CHICAGO STYLE PIZZA

by Ostun

Ugly place and TERRIBLE Chicago style pizza, I do not think I will be back- NEVER-

08/03/09

Good Pizza... TERRIBLE Service

by elemenoh

I've been enjoying Star Pizza for too many years to count. I'm 37 now, but have been eating there for WELL over 20 years (Norfolk location).

My wife & I recently ordered a pizza to-go, as has been our Sunday ritual for the last 3 years. When we got the pizza home, we opened the box to find the exact opposite pizza to what we usually get (anchovies, pineapple, jalapenos, wheat-crust, deep-dish).

I called to explain the situation to the management, and they said, no problem... just bring it back. We live 45 miles from Star's Norfolk location (we live in Pearland), so that wasn't an option. Eric & James (managers) assured me that they'd make it right by either a) refunding our money, or b) placing a 'credit' against my phone number/account.

Guess what... called in to exercise my 'credit', and lo-and-behold... no record of the transaction. I first spoke to Eric who was unwilling to assist and make it right, then I spoke to James, who was also unwilling to help and make it right.

I AM EXTREMELY ANNOYED by this situation. As I said earlier, I’ve been enjoying Star Pizza for 20+ years, but their unwillingness to make this situation right, has soured them in our mind. THEY HAVE LOST ME AS A CUSTOMER, and when I told them that they were losing my business, James said, and I quote, “Fine with me. Don’t call back”.

Eat at Star if you want good pizza. If you want decent service and customer satisfaction, eat elsewhere.

• Pros: Pizza
• Cons: Manager's Willingness to "make things right"

02/08/09

best pizza, fun place

by billybobgal

absoluely loooooooove this place. its tasty pizza, no matter what you get. my fav is margerita pizza, but mushroom and pineapple is great. they also have good ceasar salad. The price is great & the service is quick and friendly!

• Pros: taste & service
• Cons: not close enough to my house!

01/23/09

WOW What Happen!

by youhoo

Alls i know is today things were not good. It looked like the staff just woke up. Everyone seemed confused and unhappy. The vibe was weird. I felt uncomfortable. I dont think I will be back.

• Pros: was good
• Cons: now i dont know

10/14/08

Used to be good, now it is just weird.

by mkwmda

My fiance and I used to love Star Pizza. We would order delivery at least once a week. For some reason we tapered off last year, and for the first time in many many months we ordered it again last night. After ordering, it took about an hour to get here. Upon opening it up, we realize they left off one of the main ingredients, and it was cold and hard to boot!

We called them and told the man that answered that our Margherita pizza had no basil on it. He offered to make us a new one (yay!) or send us some basil (um, what?). We opted for them to make us a new one, but then he said he would be taking the old one back with him!

I absolutely cannot believe a pizza place would deliver an incorrect, cold pizza, and then want it back, and tell us not to eat anymore!! What were they going to do with it? That is so far beyond sanitary that it made me never, ever want to eat there again.

If they wanted to make doubly-sure we didnt get a pizza free, then I honestly find that offensive. I refuse to even fathom them wanting it to re-sell, as slices or something.

The pizza we finally got (AN HOUR LATER--making us wait over TWO HOURS for the correct pizza!!) was pretty good, but it was tainted by the bitterness of disappointment and disbelief.

Go sit in the restaurant. Dont order delivery. Its not worth it.

• Pros: If you get a hot one made correctly, its awesome.
• Cons: Really crappy service, apathetic employees.

09/21/08

The best or second best pizza in town

by englishalien

My girlfriend and I are both students, and as such enjoy unique (non-chain) joints with great food and reasonable prices - thats exactly what you're getting with Stars. If you go expecting plush decor and smartly dressed waiteresses, you'll be disappointed. This is a good old no frills pizza place with both New York and Chicago styles to choose from. As vegetarians, I can't comment on the meat offerings, but the veggie special includes a bunch of juicy toppings like broccoli, mushrooms, etc. Its a toss-up between Star and Frank's as to who does the 'best' pizzas in town, but if we're talking toppings I'd have to go with Star!

• Pros: Awesome pizza, with both NY and Chicago styles. Friendly customers.
• Cons: Could do with more veggie options maybe.

09/06/08

bad service and takes FOREVER

by catran3

we went on a Sat and ordered a medium pizza and I am not making this up, it took over an hour and a half to get our pizza while we waited and waited 4 other people (who came in after us) ate before us. Horrible. The server didn't care that it took forever and did not give us any explaination. we didn't even bother to speak to the manager we were so angry.

• Pros: good pizza but not worth the wait
• Cons: horible service and takes FOREVER

08/18/08

Best pizza in Houston

by gocoogs91

If you can't get to Chicago, Star Pizza is the closest thing in Houston. It can get crowded on weekends, but they usually keep up with demand. Parking is not great, but you can usually find a spot on the streets near by.

• Pros: Great pizza
• Cons: parking

08/07/08

Best pizza out there

by greenswizzle

This place is really excellent for tasty, real pizza that is made to order. I have always had excellent service and a perfectly done pizza every time. The wait staff is friendly and attentive, there's always parking, and it's a perfect place to bring a crowd.

• Pros: excellent pizza, made to order, parking, service
• Cons: Gets crowded on weekend