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Cafe Japon

3915 Kirby Dr
Houston, TX 77098
Phone: (713) 529-1668
crapass service - manager-horibble
1 Star Rating: Not Recommended

02/22/2008 Posted by imlazy

food was alright, toook ALONG DAMN TIME. we first entered and said "12" when the manager asked for a number, he made an ugly face as we walked to go set up the tables. after that was unbelievable. about 10-15 min a waiter came to ask for drinks. it took about 30 minutes before someone returned to take the order. and it took another hour for food to come out (this is a SUSHI place) come on now. and when the food came out only half of us got our food. took another 15 minutes for couple of more plates, but still couple of us didnt' even get out food. by now it was about 2-2.5 hrs and we had to get back to work. when we got there it was NOT busy. and yet when thsoe that never received food asked what happened, the manager had the nerve to say "the host didn't tell you we were backed up?".. we respond with "no".. and manager's response "they should have". HELLO YOU SAT US DOWN!" yes that manager, who had made the face, was the one to seat us. then when it was time to pay we asked for an itemized bill (containing details of what was ordered) instead the manager gave us an attitude "you were laughing at me"... first off no we weren't laughing at you (him), we were there laughing and talking the entire time cause it was a co-worker's birthday. then responding to the "itemized bill" the manager says "you want free meal for everyone" - our response , no we didn't say "free" we said "itemized bill-with all the orders on it" instead he kept talking saying that we wanted a free meal.. no we all had our money out ready to pay. that manager is an idiot, he should be fired. i dont recommend this place, there are three other sushi restaurants right in the area: Azumi Sushi, Rickshaw Bambu (definitely recommend), Bambu Lounge, Sushi King, Tokyohana Grill & Sushi Bar,. take your pick.

Pros: variety of food to choose from.

Cons: service was slow, manager was horrible (extremely rude and at the same time acted like a baby-"you were laughing at me" in a whining tone, no joke)

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Editor's Review

This standby sushi den packs in people looking for inexpensive fare and a wide range of choices.  See the full editorial review.

Insider Tips

Know Before You Go

The restaurant's lobby fills quickly during the dinner hour, leaving few places to sit and wait.

More Insider Tips

Restaurant Information

Smoking

  • Yes

Parking

  • Street

Hours

  • Mon-Thu 11am-11pm
  • Fri-Sat 11am-2am
  • Sun 12pm-11pm

Payment Types

  • Discover
  • Visa
  • American Express
  • MasterCard
  • Diners Club

Cuisines

  • Japanese

Meal Price

  • $$

Amenities

  • Lunch Spot
  • Carry Out
  • Local Favorites

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