John Moore Svc

2 reviews

(281) 590-5555

2222 Campbell Rd
Houston, TX 77080 29.8126 -95.5259

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Neighborhoods: Northwest, Spring Branch Central

JOHNMOORESERVICES.COM

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2 reviews

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10/25/08

John Moore Plumbing

by cottonx2 at Citysearch

I am posting this everyplace I can find. This company has a history of making appointments and giving out a window which they do not intend to abide by. They use a standard ploy of saying they will be out between such and such. Then they call 30 minutes before the end of the window and say they are running late, but they have not forgotten you. Another couple of hours go by, and they call again. They are still stuck at the last job, but they will be there in a couple of hours. By then it is dark, so you say wait till tomorrow. Tomorrow comes and they are still working on the job that made them late in the first place. This happened to me the first time and I thought they really were just busy (they also scratched my wood floor when removing a water heater), but when it happened the same way the next time, I saw the pattern. I then went to the computer and started reading reviews and VOILA, I should have known better. Do yourself a favor. Read the reviews first (I did not) and call someone else.

Pros: None
Cons: Not trustworthy!!!!!!!

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07/13/07

My Air Conditioning Does Work!!!!!!!!!!!!

by patriciad60 at Citysearch

This is the first time I ever write something about a company online, but I thought you all should know. I called John Moore to come and give me an estimate on a new air conditioning system. Mine had been blowing not so cold air for about one week. Anyway, I didn't have to wait all day for them to show, they were at my door in no time and the service guy was very polite and very easy to understand. Thanks for not talking over my head. As it turns out, I didn't need a new A/C after all, only some minor adjustments and a some replacement equipment to get it working properly. I thought this was going to be a pricey job, but fortunately I called the right company that was looking for a long time customer, instead of a commission. Thank you for your excellent work and honesty.