Aztec Tan
Houston, TX 77079
Phone: (281) 558-5300
02/13/2007 Posted by kitty079
I completely agree with the earlier negative review: I too had repeated negative experiences at Aztec. The owner is extremely coarse - at first I thought maybe that was just her personality. For example, one time I came in to tan for 15 minutes at 5:00PM when they were closing at 6PM. At first the owner said "we're closed", but when I was obviously confused since it was long before closing time, she sighed, "fine - just don't take forever getting ready and putting on lotion, cause I'll just turn the bed off if you take too long." I was stunned to be spoken to like this - so stunned that I didn't even say anything at the time, and just figured it was a bizarre experience that I hoped wouildn't happen again. The location is very convenient, so I wanted to give them a second chance. Well, a couple weeks later I had a similar exchange with the owner when she was just as rude! I also went to tan on 4 separate occasions, only to find each time that they had closed an HOUR before the posted closing time. I was angry after this had happened so many times, and so I brought up the topic with the owner the next time I went and they were open. She immediately began rolling her eyes and acting extremely unprofessional. She first tried arguing with me and claiming that the store had been open when I had said it wasn't. Since my past experiences with her had led me to believe that she might pull that, I had taken a digital photograph of the closed store, and so it had a time stamp that showed it closed an hour before closing time. She continued being rude, claiming that I was still lying! She said I should have known that they always close 30 minutes before the stated closing time. I said, OK, well then why don't you have a sign up that says that? And then why were you closed a full hour before closing time? She continued to be offensive and sarcastic, and never refunded any credit. She's evidently just a sour person, and I'd recommend avoiding her and her store altogether.
Pros: location
Cons: the owner is terrible, unpleasant and greedy, don't expect any kind of customer service
1 out of 1 people found this review helpful
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