Fung's Kitchen

11/09/09

Do Not Book Wedding Reception Here!!!

by AnniePooh at Citysearch

I reserved my wedding reception 1 yr in advance. 1 week prior to my reception, they confirmed 2 times with me regarding the wedding menu I picked. On the day of my reception, the manager had turned in the WRONG menu. I chose the next to the most expensive menu, but he put in the cheapest menu out of all. I was so embarrassed at the food they brought out for my guests. Although they charge me the cost for what they served, my guests said their food taste like S**T! I would NEVER pick this kind of food for my guest at my wedding! Know how they reimbursed me for their mistake besides saying sorry? Gave me $100 gift certificate to their damn restaurant. Can't believe they want me to go back there again after they ruined the most special day of my life. I had to take my friends & family out to eat after my reception to make up for the lousy food they served. Never book wedding reception with them, espcially don't believe all the crap their manager, Minh, said! I wouldn't rate their restaurant any star........Too bad I HAVE to give them 1 star to post my message! Piece of crap for such a well-known Chinese restaurant!!!

• Pros: Large, fancy establishment
• Cons: Horrible Manager

08/28/09

Terrible service; Glass in food

by JadeL80 at Citysearch

What made it unique or special?I am Asian and would never EVER recommend this restaurant to anyone. The service is utterly atrocious. The first time I went to this restaurant was for weekend Dim Sum. The service was terrible then, but I thought that maybe it was just that particular day. It took months before I was willing to try the place again. When I did, it was even worse than the first time. Besides the fact that the food is only mediocre at best compared with other dim sum spots in Houston, the servers were all EXTREMELY rude. I placed my dim sum order and only ever received 1 dish in the one and a half hours I sat at my table with my husband. The hostess came out and showed me my order and stated that they brought everything that I ordered out already, but the order sheet clearly showed someone had scribbled over my other orders. She asked me what I wanted and I told her that the items she scribbled out was what I wanted. At this point, I had to leave because it took so long to get my food that I told her never mind. She brought a different dish out for me to eat right away as an apology that they didn't give me what I wanted. I bit into a dumpling where there were bits of GLASS. I immediately asked to speak with a manager but the manager refused to see me. I asked to get my check and they charged me for the full price of everything I did not even receive. I was furious and every server, hostess, manager -- you name it -- avoided coming out to talk to me. I decided it was not worth my time to argue at that time since I had to get to a business meeting and so I paid the exact amount on the check on the counter and left.

• Pros: Large establishment
• Cons: Food quality, food safety, worst service in Houston

05/01/09

Service Needs Improvement

by mikedw at Citysearch

Felt like I was being ignored where the two tables around me had lots of attention. No one checked back to see if I needed anything. I had to waive to waitress or waiter to get anything. Had to go to front counter to request my check. Second time this happenned.

• Pros: Food was hot and good
• Cons: Poor Service

03/14/09

Worst place ever!!!!!!!!!!!!!

by josjas at Citysearch

They were hosting 2-3 wedding parties, which made them short on staff. I had a big group of 20, but they were fast with drinks....caution the cups were very small, no free refills on soda nor tea, (they didn't mention that). Food was way to pricey for the food they served. Food was not great at all. I agree about the specialty rice was horrible. I had shrimp with cashews and it had no flavor at all, the cashews tasted old. Husband had sizzling beef taste was ok but portion was very small only had a few beef strips and tons of onions. Everyone ordered different plates and the only ones happy were my kids they ordered sweet and sour chicken, but they didn't like the rice:(. The waitress was very rude and could hardly understand her when she was explaining some of the dishes. There are a lot of chinese restaurants 100 times better. Will never go again, nor will I ever recommend this place to anyone. Save your money and time.

• Pros: nothing good
• Cons: everything wrong

01/30/09

Service is horroible!!!!!!

by KarenLee0105 at Citysearch

I went to Fung's at 1/26/09, i was sitting at the corner table, first of all i think the restaurant is pretty, but then i had been wait for like 15 mins, finally there's a chinese lady with a tail on her hair show up to had my drinks, then i tried to ask her something about the veggies dish, and she was so rude to answer my question, after we finish my dinner, then i trid to get my bills but she was disappear, i had to walked up to to front desk to ask the hostess to see where is my waitress. Well, the food is taste great, so i will come back and try again, but for sure i wont let her to serve me again!!

KL

12/27/08

terrible restaurant

by KimSun at Citysearch

Never ever go back to this restaurant ... they serve a terribe fried rice. I guess the worst in the country ... watch food lover ... whaTCH out open YOUR EYES ... THE MANAGER ALSO IS TERRIBLE

12/27/08

HORRIBLE RESTAURANT

by israelpemenang at Citysearch

I will never ever recommended this restaurant. Specially for people who is getting married never ever try this restaurant out. Last october our good friend was hosted in Fung's Kitchen raestaurant. They pay almost 500$ each table and they deserve a nice wedding dinner. What Fung's did last time. They serve in a horrible way. The food served like 2 hours. Food came very late that caused some guest went home early.

they only put 4 person to help for that party. can u imagine that? a dinner wedding party were served by 4 small guys?

Even you complain to this owner they will never listen. That's the way of Chinese owner reacted to their customer

once again

BE AWARE OF THIS RESTAURANT ... SPECIALLY IF U WANT TO HOLD A BIG PARTY ... BETTER NOT TO CONTACT CHINESE RESTAURANT IF U WANT TO HAVE A PEACE IN MIND.

01/13/08

Worst Dim Sum any where; avoid

by rostamroos at Citysearch

We had dined at Fung Kitchen for dinner the last 5 years and it has been great. Today we went for Dim Sum Sunday lunch. Lots of people and we thought it would be the usual good. THE WORST DIM SUM WE EVER HAD. The food came rarely and when it came it was on an over stuffed cart that had been going around for a while. It was not hot and barely hot. The food was old. They had a buffet steam table as part of Dim Sum, which is totally stupid. Dim Sum should be made hot and served, there should be lots of it coming all the time.

I have had Dim Sum many places including San Francisco and Hong Kong, this was not even rateable with the others. It was terrible. I don't think we go there for dinner any more. Probably new owner or some thing. We were shocked how bad it was.

• Pros: Ambience
• Cons: Dim Sum

07/14/07

Bad Service

by kwillis259 at Citysearch

I went to Fung's kitchen for dimsum yesterday morning. My first time but willl be my last. The service was the worst. It took them over 10 minutes to greet the table (Not even greeting....the server just say..."drinks?"...not even a smile but an angry look.) If the restaurant is busy, I understand but the restaurant has no other guest but me and my family. After the server deliver the drinks, my dad was still holding and looking at the menu. The server just snatched the menu off my father's hand and walk off. That was very rude. I still insist on going through the whole entire breakfast because people have told me about their great food. The food is average.

I was insulted when I hear the server greet the next table with a word "hello" Why not my table despite that we actually greeted him but he has no response in return. Then as lunch time nears, there are more Americans dine at the restaurant. My whole family realize that they provide a better service to Americans than chinese. I also overheard a few other tables complaining about the servers attitude and service. The manager does not even seem to care less.

Don't go there.

• Pros: Food?
• Cons: Service

04/12/07

Cold Dim Sum, Slow Service

by stickybb at Citysearch

Dim sum are cold inside or undercook. Slow Refill and bussing. Dim Sum Cart always stay in the same section

• Pros: Location
• Cons: Food, Service