Norris of Houston salon and day spa

05/08/2008 Posted by htownemoboi

I had been told about Norris of Houston by a friend of mine. As I walked in and went to the front desk I felt as if the receptionists were to busy to pay attention to me, I felt very pushed away. After which I waited for my stylist for over 10 min because she was running late. Once I met my stylist I felt very rushed to tell her what I wanted and was very quickly sent to the shampoo area where I recieved a very fast paced shampoo which I prefer something more relaxing. The cut ended up being decent but after the whole experience was said and done I would never send anyone i know to get a nice relaxing and enjoyable experience at Norris of Houston

Pros: ....

Cons: poor customer service, only a decent haircut, poor shampoo, overall not good

03/04/2008 Posted by BritHouston

I agree with the customer below about Rafia Siddiqui, I too followed her from her last salon and have never been disappointed. Before discovering Rafia, a bikini wax was always a daunting 'must' that I would dread but Rafia puts you at ease, and is fun whilst being professional,so I would add "Bikini wax queen' to her accolades too! She also did my eyebrows recently for the first time, and she shaped them beautifully. I am leaving the States soon unfortunately and know that I will not get this great service in Europe, I want to take her with me!

Pros: Always plenty of parking, lots of candy too!

11/25/2007 Posted by kiam

I've been going to Rafia Siddiqui, beautician, for over a year now and WON'T go anywhere else. I followed her on from another salon. She truly is a find! I call her the 'eyebrow' Queen. I've never known anyone to take the time and be so precise with her work. I've never had threading prior and now won't go back to waxing and my eyebrows are always so perfect when she's done. As for bikini waxing, she is the best. I'm such a wimp and she always takes her time and does it in really small sections, and i mean really small. I feel guilty as she has to take that extra time for me but she always does and it never bothers her. Her facials are to die for. Again it's the time she takes and the way she makes me feel so relaxed and my skin feels so healthy and smooth. I've also had back treatments, which consists of a great massage, cleansing, steaming and conditioning the skin. I recommend trying this as it was something i would never have done and it not only cleans an area that we can't really get to it's a great relaxing treat. Raffia will customize anything you want to your needs which works perfect for me. She has always been absolutely great with me and the friends i've recommended to her, but don't take my word, seriously go try her as you will never go anywhere else.

10/24/2007 Posted by blondesocialite

OMG! Nicki saved my day, when my make-up artist canceled on me last minute for a Gala that I had to attend. So, I called Norris of Houston and was able to get in with Nicki. She saved my day and she now has me as a client for life. All I can say is that her professionalism and years of experience defiantly shows! She was on time for my appointment unlike some places that we have all gone to. Also, be sure to ask for Gary at the desk for your referrals since he has been there a while and will recommend some one to best fit your needs. He was extremely professional and nice!

09/19/2007 Posted by cobra15

I have frequented many beauty salons and spas so i feel I can give a well rounded review of this one. For those who don't want to read the entire review: although other reviewers praise this as a Hair Salon, it is not good for much else, so save yourself time, money, and aggravation and head over to the Houstonian for a fancy spa day or go over to Leon Nails for a $20 mani/pedi (better customer service too). So...my sister and I went in for mani/pedis and massages for my birthday. It started a little oddly because they actually called my sister to ask if we could come in earlier because they had overbooked and we would be doing them a "favor". Ok, sure. Although we were scheduled to have our services at the same time, they took my sister in at least 30 min before me. Somehow though, my sister and I finished our massage at about the same time. I guess my massage was shortened up a bit to fit other customers in. Then my sister was called for her nails, but I had to wait another 30 min for my mani to begin. Finally i was called for my mani. The manicurist had just finished with the last customer, but did not get up to wash her hands or clean the instruments. I should have said something but i guess i just assumed the instruments were going to be clean because this was considered an "upscale spa." Next, we went for our pedis. I guess i was an inconvenience for the lady because she left during the pedi TWICE. Once to use the restroom (i think), but she was gone for 10 min and the other time her CELL PHONE rang and she just WALKED OFF! At this point i was mad...so was my sister...and even the other manicurist looked annoyed! Finally the "spa day" was done...but we still had to pay. Things just got worse there. The girl at the counter was very rude to us and also tried to charge my sister more than the quoted price (for what we later found out was actually not solar nails as promised!!). Needless to say i gave them a piece of my mind and left upset.

09/01/2007 Posted by itriedit

2 years and 2 kiddos later and my hair is gray as all get out with no style to it at all, then I sit in Kims (Doga? I think) chair, on recommendation from a friend! She starts playing with my hair, tossing this way and that, asking questions about my lifestyle & personality...then tells me what she thinks I should do and I let her go. I love my new cut and color, it is better than I ever thought it could look. I feel young again! : )

Pros: Professional & creative expertise

1 out of 1 people found this review helpful

07/26/2007 Posted by miltontx

I can finally and honestly say that this is the first time (throughout my 7 years of residence in Houston) that i've been throughly content with a haircut. The service is unbelievable. Their styilists definitely know how to satisfy your requets, regardless of the nature, or how specific they are. If you're searching for a conservative-old school barber style haircut, this would be the place to go. Excellent environment too. Higly recommended, needless to say.

1 out of 1 people found this review helpful

06/25/2007 Posted by volkans

I had my first back waxing in more than three years as I never liked the services I received in the past. At Norris of Houston, a new specialist - Rafia Siddiqui - did absolutely an awesome job in making this experience as less painful and detail oriented as possible. I think I will stop trimming my back and start getting it waxed again, especially during summer time, and I thank Rafia for that!

1 out of 1 people found this review helpful

06/13/2007 Posted by jburrows3

This spa uses the latest techniques for disinfecting their equipment, something I really like. The massage chairs are nice and you can relax and get a top notch pedicure that is safe and beautifully executed. I have had my ups and downs with the hair dressers, but overall, they do a pretty good job. The massages are really well done, clean and comfortable rooms. Overall, this is a good operation all around.

Pros: nice clean facility

Cons: not all the hair dressers are fantastic

06/09/2007 Posted by blondie93

I absolutely love my hair. But, the best part is getting it done. I have been a loyal client to Ms.Kimberly Steffen for quite a while now and she has never disappointed me. I go in, tell her how i want my hair, and she gets it done ABOVE expectaions. I'm so glad i have such a trusted hairstylist. I am a bit of a rocker chick and when i asked her to do my hair in a rockin' fashion she did the best cut. I got so many compliments on my hair the next day. Just recently she has high-lighted some of my hair, and she put some blue in, at my request. Lets just say, i dont think i have even loved my hair so much. Stylish cut, Great color. What more can a person ask for. She also keeps a conversation going so its not one of those boring, quiet, awkard, sit and wait for your hair to be finished kinda deals. Thank you soooo muck Kimberly!