Xpert Tinting & Alarms
Houston, TX 77031
Phone: (281) 575-0371
08/13/2007 Posted by tm1179
Not at all impressed! I called ahead and got a price and time estimate to re-tint the back seat window. I was told 30min to 1hr wait time. I also asked if they were busy so I could come right over and not have to wait long. I got there and they got my car in the shop in a timely manner, but then I waited. And waited.... 1hr and 15min later I was told it would be another 15min. 45min later - I was still waiting. I was given a few excuses during this time. Finally over 2 hours and many other vehicles that I watched go in and out... my car done.. I paid for it and went out to the car and they didnt even do the right window! I let them know...and they did the right window, in 15 min. I was so upset that they kept jacking me around. It's not bad if they say it's going to be 1-2hrs, but don't say it's going to be 30min to 1hr and have it be more than 2 hrs and give excuses. Most of that time my car was sitting there and no one was working on it. I wasted my whole saturday morning!
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