09/24/09

Great Customer Service - New Manager

by mj75

My friend had bought her washer and dryer here a few years ago at a wonderful savings. They had minor cosmetic damage on the bottom, but have worked perfectly for over 5 years.

Now that I am remodeling my kitchen, I was in need of new appliances and went to Sears Outlet to take a look. My first visit: Some of the sales people couldn't be bothered, but i was very happy with the one that did - Alesha. She was very helpful, but the manager couldn't be bothered.

Visited again and am very happy with the new manager, Kevin, and the changes he has made to the store. The once solemn store was a bit of a maze, but Kevin has re-organized the set up of the store and added music and brighter lights. It was a very pleasant exprience. Not only were the sales people more helpful, but so was the manager. Did I forget to mention the wonderful prices on slightly scratched appliances?

08/24/09

Great prices, bargain shoppers go here!

by GreenEyes84

I purchased a washer and dryer here in January for half the price in regular stores. They had a couple tiny scratches which made them ineligible for sale in the regular stores, even though they work just fine. They educated us on the warranty and maintenance of the items as well as communicated with us for delivery and setup.

They had a variety of appliances including refrigerators, ovens, stoves, washer & dryers, elliptical machines, treadmills, plasma tvs and the list goes on and on...

I plan on going here again for future appliance purchases.

• Pros: Amazing prices, great products
• Cons: Scratch & Dent Merchendise

03/09/09

Do not shop here"............

by CSMobileUser

First of al the manager nakeesha was really rude and had a dog face on....she was no help at all, then I browsed around and saw that store prices are waaaay cheaper than the outlet prices, the only good thing about my experience there was that a really nice young hispanic girl helped me find what I needed at a reasonable price. Other than that I saw too many people doing returns cause the stuff they bought did not work. Awful!

Value-minded shoppers flock to this all-American department store for everything from sheets to new tires.

by Contributor

In Short
Founded in 1893 by Richard Sears, this well-known brand has come to symbolize consumer trust and value. In addition to selling appliances and electronics, Sears repairs major brands (no matter where purchased) in-home or in-store. Do-it-yourselfers can purchase parts or stock up on the exclusive Craftsman tool line. The auto department offers tire, brake, oil change and shock services. A wide range of clothing, jewelry, gifts, housewares, computers, toys and sporting goods is also available.