The Auto Doc
Houston, TX 77019
Phone: (713) 522-2277
User Reviews for The Auto Doc
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05/18/2008 Posted by custgirl456
These past reviews that were positive is just to phony! 5 or 6 reviews after negative reviews after negative reviews. I went there for a quote and their quote was outrageous. Quoted me for things another garage said I didn't need. Be careful thats all I can say...Just read for youself wahts going on. Sounds fake. Really.
04/24/2008 Posted by jennab72
This family business is wonderful! They are fast, friendly, and reliable. I am continuously recommending friends to check this place out. The staff is personable and tries to be on a first name basis with customers. On my last visit, I needed to get a ride home instead of waiting in the shop. The blonde woman that works there (receptionist? partial owner?) rode with me back to my place and then drove my car back to the shop herself. She was extremely friendly. I told her about the blogsites and reviews of her business. On other sites they are all positive. She had no idea! Give them your money!
04/15/2008 Posted by debrajohanson
This repair station reminded me of the days when customer service came first. Friendly, efficient, and took good care of my car. Not cheap, but worth the price for the above excellence customer service.
04/08/2008 Posted by carl1971
i am at the med center to support my wife while she receives cancer treatment. had car trouble. used auto doc to fix my stalling problem. everything complete to my satisfaction and i really appreciate the ride and genuine compassion they gave me and felt for me and my wife during our time of trial. thanks auto doc and blessings to you!
Pros: shuttle
04/03/2008 Posted by joannlott
I am thrilled to find this repair garage!. As a woman, I've experienced first hand the feeling of being taken advantage of by mechanics. My fears of that happening again are now gone. Karl and Dave treated me like the professional woman I am. And they have the cleanest bathroom I've ever been in! My Jag has a new home away from home and I trust my 'precious little kitty' will be well maintained at this place!
04/02/2008 Posted by juptown
Stopped here cuz they advertise they've won the 'ultimate shop' in the Chronicle and the 'best shop' in the Press...and they are! Everything was done on time and at the price given. Shuttle service a +. They asked me to write a review due to some bad reviews on this site. I don't normally do this, but I am happy to oblige them cuz y'all need to do business with these guys. I will tell everyone I know about Auto Doc!!!! Don't believe that other junk about them. Some joker (probably their competition) is trying to make them look bad.
03/26/2008 Posted by bastarr
NICE PEOPLE AND TREATED ME FAIR. MY CAR IS A P.O.S. ~ THERE WAS A LADY THERE WAITING WHEN I PICKED UP MY CAR. HER'S WAS A MERCEDES...THEY TREATED ME THE SAME WAY THEY TREATED HER. OFFERED US BOTH RIDES AND TRIED TO BE ACCOMODATING. I'LL GO BACK.
Pros: EARLY MORNING DROP OFF
03/13/2008 Posted by chizzler
I'm a med student and got a flat tire on my way to the med center in front of this quaint little "mom and pop "place . They treated me like gold. $12.00 to repair a tire and I was back on the road 10 mins later. Nice guys--I'll be back!
03/07/2008 Posted by heisking
New to the Houston area, and I hate looking for new service providers, (i.e, doctors, dentists, cleaners, car repair.) Stumbled upon this great little place right in my backyard! Clean, friendly, and very accomodating! Maybe a little more expensive than some shops, but hey, my motto is 'You get what you pay for.' Definately worth it!
01/25/2008 Posted by ar3455
Avoid this place like the plague. We took my daughter's car there in August to get an oil leak fixed and to ask them to check out and fix a mysterious rattle in the engine. They fixed the oil leak, along with several other mysterious things that racked up a bill, but they could give no explanation for the rattle other than there was something "loose in there". Duh. Fast forward to January, when my daughter had the same car towed in because of overheating. The tow truck driver managed to leave the keys on and deplete a brand-new battery. Then came the bad news -- that mysterious rattle turned out to be a problem that would require the entire engine to be replaced. When my daughter decided the car was not worth the price of a new engine, they offered to help her sell the car, then kept the entire sales price for themselves, producing a bill that conveniently showed expenses that equalled the sales prices of the car, including "storage fees" (which they did not tell us they were planning to charge) that included the time in which the car sat there waiting for them to get around to looking at it and including the weekend, when they were not even open for us to have access to the car. Nice way to treat a single mom and a girl who is working nearly full time to get herself through college.
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