Star Fleet Entertainment Yachts

09/05/09

Not worth the effort

by JoyceJo at Citysearch

Getting the tickets was a disorganized waste of time. We went to the office and the staff and even the owner couldn't figure out how to use the system. We tried the Internet and the site was not secure The night of the cruise we arrived early as suggested in the ticket e-mail and were forced to stand outside in the heat and wait for the caterer to bring the food. The credit card machine was broken, so some people couldn't buy drinks and of course they were so classy as to serve you serve drinks in plastic cups! When we told the owner he should give us a free bottle of wine for our trouble, he offered instead to cancel our tickets!

• Pros: Food was good
• Cons: disorganized & rude office staff