Open City

12/14/09

Staff has terrible attitude!

by NakedSanta at Citysearch

This place has the potential to be one of the best spots in Houston based solely on location. The view of downtown is great, if you don't mind sacrificing good service and a welcoming attitude. Service is hard to find at Open City, and the roid-raging bouncers are looking more to fight than they are to keep control.

• Pros: Beautiful view
• Cons: Staff is terrible!

11/15/09

Really Bad Service!!!

by italianredrose at Citysearch

I have not been to Open City for about five months and I don't think I will be back. I originally enjoyed this restaurant and was excited to celebrate my birthday there but was disappointed in the aweful service and change of menu. Not only did our waitress disappear for 30 minutes (the nice bartender took our order) but the food could have been better and the staff made it seem like this was not a restaurant but a bar. I am very confused and disappointed in the transition of Open City and wish it could be more like it was when it first opened.

• Pros: Good Mixed Drinks, Great View
• Cons: Bad Service

08/27/09

How cool is that

by purplecat at Citysearch

After several visits with friends and family members , I realized this place is not for everyone. My friends liked the frozen Mojitos and the steaks. My parents as much as they enjoyed the food ( steaks , burgers etc. ) couldn't stand how loud it was inside so we moved outside on the patio, problem solved. So goes to show . But any how did i mention how good the steaks are !!!.

• Pros: good food
• Cons: lound dinning room

08/04/09

never again

by CSMobileUser at Citysearch

that place really was lame. too small and lonely. no one was even there we sat the whole time. the drinks were awful!! the most discussing mixed drinks ever. the service was really good but that's about it. never again will i go there and i don't recommend any one too. don't do it!!

06/19/09

Worst Service Ever

by LRHouston at Citysearch

Great building including a rooftop bar with a great view of downtown. Fun menu with decent food. The WORST service I have ever had. Most recent visit was my last. No meal is worth the frustration.

• Pros: Great View
• Cons: Service

06/15/09

EXCEPTIONAL SERVICE

by 1resalemom at Citysearch

I always beleive in reading reviews and trying the place myself. Place way busy, our bartender RYANNE was awsome, and very attentive. Finally we got our table, and our waiter was very helpful and attentive. Our food was good and a fun atmosphere. As a business owner my self I understand that the public needs star customer service. If only they would realize that sometimes things happen as in daily life, all orders are not supplied, certain staff members don't show up, personal issues at home. AS HUMANS we should see how we can help and not be petty . I will return because I liked the setting, and the food.

• Pros: WELL WORTH THE TIME
• Cons: PARKING

05/31/09

THE WORST SERVICE I'VE EVER EXPERIENCED

by angie811 at Citysearch

we had reservations and when we showed up had to wait for over half an hour for a table....the catch is there was NO ONE in the restaurant. the waitress gave us the most ridiculous excuse for why we had to wait. the drinks were aweful! no alcohol in them what so ever and they served my friend a martini in a stemless wine glass because they "ran out" of martini glasses....how absolutely tacky. the food was bland and presented as if we were eating at an outdoor bbq joint. my suggestion is for the owner to fire everyone on staff and hire people that at least know how to boil water and be pleasant and helpful to the customers. the only reason i give this place one star is because there isn't an option for no stars. i think open city should pay for a night out for my dear friends birthday to make up for the disaster they presented us.

• Pros: nothing
• Cons: everything imaginable

04/14/09

Great view good food

by howdyhouston at Citysearch

We had a bachelorette party there, and the hostess was very helpful with reservations and seating us. The food was good, a little expensive, but i was very happy with it, and it was pretty much worth it. The drinks were WAY too strong. I know we would have ordered more drinks, if we could finish the first ones. We all ordered different kinds of martini's and we ordered them at the very beginning and sipped on them the whole time we were there, and most of us couldn't even finish them.

• Pros: Great atmosphere
• Cons: Drinks too strong

03/08/09

WON"T GO BACK!!!

by carly28 at Citysearch

If I could give it NO Stars.... I would. This place is run by a bunch of 18-21 year olds and it shows. Please READ THE REVIEWS!!! especially negative ones because they are apparently the only authentic reviews. They must have lost their cook, because we were told that the only items on the menu they had were the hummus and chips and the nachos. The place was not crowded so it wasn't like they had run out of food. This was 6 pm on a Saturday night. Wonder why they have all those menus at every table with a list of food when they don't have any to serve???? The drinks were about as good as you can get at a frat house party. DON"T ORDER a MIXED DRINK or you will be sorry!!! I took one sip and that was all I could stand. The bartender dropped the shaker top on the floor while mixing up my drink and picked it up and kept shaking!!!

02/11/09

A really good deal!

by dragon2109 at Citysearch

My friend and I went last night to check out the Half price wine thing on Tuesdays. Most of the wines were in the mid teens per bottle. Also, I thought the food was very good. We tried the blackened shrimp on a stick. The sauce on the plate - very good. I had the chicken fried chicken w/ killer gravy. Mashed potatoes were real. My friend tried the ribeye. Simple and straight forward. Our server, Jaime, told me that we should come back on the weekend when it's crowded, but I am not into the being seen thing and recommend you try this place during the week. Overall good food. It would be nice to eat on the roof, but I understand it is set up like a lounge. The only bad thing was they have no valet on Tuesday. Street parking is tough in Midtown, so plan to look for a space.