Sugarbaby's Cupcake Boutique

10/22/09

Mmmm, Mmmmm Good!!!

by Jessy85 at Citysearch

I recently visited Sugarbaby’s to see just what all the talk was about and I must say that Sugarbaby’s is brilliant. The moment I walked in the door I was greeted with smiling faces and great attitudes from the floor staff. It was not hard to see the hard work and great detail that the kitchen staff so ever delicately put into each cupcake. It is however a little hard to look at the beautiful work when you are drooling on yourself. These are truly some of the best cupcakes I have ever eaten. I can’t tell you how nice it is to walk into a place where you feel the staff is glad to see you. I also love that the owner herself does not hesitate to ask you how everything is and if there is anything they could do better; I know because I was the one she asked. The above are just some of the reasons why I am now a faith customer of the Sugarbaby’s RAVE!!! I would highly recommend Sugarbaby’s to any one at any time that is if they are willing to take me when they go!!!!!!

10/20/09

Love this place

by Coco09 at Citysearch

I am a frequent customer at this place and love the cupcakes. I pick them up for clients and they love them as well. You can't find a better place. The customer service is great and they always have my order done right and on time. I highly recommend this place to anyone looking for cupcakes! The pumpkin spice is great for fall!

• Pros: customer service,best cupcakes in town

08/05/09

This place is FABULOUS!!

by iammykidsmom at Citysearch

I had frequented another well-known dessert place off of Kirby for years. They did have 2 different cakes that I would get slices of sometimes that I really liked. But I was never super impressed with their cupcakes. I kept buying them from time to time wanting to like them, but they just didn't do it for me. Had a strange artificial taste to them. Same with their cookies and bars. I tried Sugarbaby's about a year ago and FELL IN LOVE. They are now my obsession. I am a marketing rep and take treats to clients. I now use Sugarbaby's exclusively for this. I have actually had clients admit to sending me business to get the "thank you treat" from Sugarbaby's that they know I'll bring. They all LOVE this place!! The cupcakes are perfectly moist, ALWAYS. They taste homemade, nothing artificial about them. I hope that NEVER changes. I love everything I have tried, but my personal faves are S'mores, Strawberry, Dippety DooDah, and Black Tie Affair. They also sell Dean and Deluca coffee that I buy by the bag and have not been able to find anywhere else in Houston. Use to have to stock up when I went to Kansas City where they have a store. I read the other reviews and don't know how in the world those people could possibly be talking about the same place! I do not know Bridgette, the owner, personally, but I do know her husband through business and know that they are a wonderful family and VERY kind people with a heart for our community and making this world a better place. Just a tip on parking, I don't even try to park on the street in front of store anymore. I always go to back. It's easier. Now to address the service of the staff. They are usually not

"chipper" or real friendly, but they are still certainly polite and professional and I have never been treated rudely. It is SUPER CLEAN everytime I go and that is a BIG thing with me. I'm VERY picky about that. God bless you Jeff and Bridgette and keep up the good work!

• Pros: Adorable place. Awesome cupcakes!
• Cons: A tad pricey.

08/04/09

Lovely, lovely, lovely

by Jani at Citysearch

I had my daughters birthday party here in their private cupcake room. It was perfect for a simple party for a two year old. All of our friends loved it too. I think I may have my birthday party here as well. Cupcakes AND champagne.

• Pros: Well......cupcakes

07/29/09

Good cupcake place!

by DogLvr713 at Citysearch

Sugarbaby's cupcakes are perfect!! While the store and decor isn't exactly my style, I love the cupcakes and the way they look! The carrot cake is my favorite- it is super moist and the creme cheese icing is to die for. The chocolate cupcake is very sweet and with the vanilla icing it is a little too sweet for my taste.

I disagree with other reviews about the customer service- thats actually why I decided to write a review- I think the employees at Sugarbaby's are nice and pleasant and have always seemed to go out of their way to make the customer happy.

• Pros: Carrot cupcake and Cheesecakes!!
• Cons: Parking is rough, a little pricey.

07/28/09

SWEET!

by DavidLMerryman at Citysearch

The cupcakes at Sugarbaby's actually taste like cupcakes. They hearken back to a simpler time when less busy lives allowed for baking at home - a time when a cake stand full of cupcakes might have greeted you when you arrived home from school. While mothers' lives today are often hectic and filled with either a demanding career or the demanding schedules of their children - or both, home-baked cupcakes are still an option. Bridgette and her Mother have taken over where your schedule has dropped the proverbial 'baking' ball. Their cupcakes are clearly a labor of love, and they taste like it. The Mother/Daughter team develop each cupcake along with their accomplished staff of bakers, most with a culinary background or at least (most) a love of baking. The cupcakes are moist and tasty and perfectly imperfect, they bare the mark of their maker's hands. They are not products of a CHAIN, perfectly packaged and glossy (although the packaging is great-looking), but tasty cup-sized cakes that TASTE better than they look, not the other way around.

• Pros: simply the best in town
• Cons: I hate it when they run out....

07/13/09

Response to Shavon's review posted 7/11/09

by sugarbabys at Citysearch

Because Citysearch limits the length of owner's responses to reviews, I am posting my response here. Our conversation at the store obviously didn’t ease your feelings about the situation, and so I feel it’s important to say there are 2 sides to every story. There was some confusion at the time you came by as some new staff members were just arriving and the store was a little hectic at the time, but no particular group of customers is ever more important than another as you have insinuated. The girl you say was “just leaning against the counter” had just walked into the service area and was asked by another staff member to go to the register and ring up sales while others helped get orders boxed for customers. The rude comments you used to get her attention (and the attention of all the other customers around you that you basically took precedent over) made everyone uncomfortable, and the continued comments to the other staff member that checked you out were really uncalled for. We always try to help everyone as quickly as possible and the staff mistakingly thought you were with the man standing next to you (that had comments of his own about your parking lot etiquette).

While I can’t verify exactly what happened with the credit card, I will say this: It is the responsibility and standard of our staff to be as helpful, courteous and friendly as possible, and I think that our customers would tell you that IS the service they receive when they come to visit us. It is not however anywhere in the staff job description that they have to tolerate sarcasm just for the sake of making a sale. That's certainly not what we are in business for. Your demands that you were “due an apology” from someone that was honestly upset by your actions towards her and her co-workers was a little confrontational, and my attempts to hear your comments and apologize for the misunderstanding were unwelcomed as you left the store exclaiming you were going to “tell everyone” what a bad experience you had anyway. Quality and customer service is indeed very important to me and is the main reason I personally have been physically in the store 99.9% of the days we have been open for business. I am honestly sorry to hear that you have formed a negative opinion about our service, but it may be best that we both agree that we are not the dessert shop for you.

• Pros: great little cupcake shop

05/18/09

Best Cupcakes Ever!

by NavySis0925 at Citysearch

We've been to Sugarbaby's several times when I was downtown for medical testing. It was a bright spot in otherwise stressful days. We've been so consistently impressed with the quality of food, the presentation, the atmosphere, and the delightful staff that we decided to place a custom order for our daughter's first birthday. Sugarbaby's did not disappoint! We ordered three dozen mini cupcakes, 12 red velvet with cream cheese frosting, 12 vanilla with pink frosting, and 12 chocolate with purple frosting. Each cupcake had a tiny fondant circle on top with a "1" piped on it. I was thrilled when I saw the cupcakes-- the bakery had gotten every detail perfect, and they were so delicious. I've had unsatisfying experiences with grocery store bakeries, and I didn't have any of those issues with Sugarbaby's. We will continue to be repeat customers. Please don't pay any attention to the negative reviews that have been written-- they're absurd!

• Pros: unique presentation, great taste, friendly staff
• Cons: a little pricey

03/03/09

Great cupcakes!

by gabbyso at Citysearch

The red velvet cupcakes are outstanding! The icing is perfect... not too sweet but just right! The place is adorable too! Definitely check it out!!!

• Pros: Great cupcakes

12/15/08

Hooked on Sugarbaby's

by happyfeet123 at Citysearch

I found out about Sugarbaby's through word of mouth, then was given a sample of Rouge Velvet and S'mores. The icing is what will make get you hooked. It is buttercream, piled on, delicious. In the next week, I introduced 3 others to Sugarbaby's. My fiancee and mother loved the mini bundt cake with chocolate ganache icing. My mom is super-picky and loves to criticize-- she ate her own bundt cake and stole some of my fiancee's. My daughter and I have tried different flavors every time: Va-Va Vanilla, Carrot Cake (Unbelievable!!!), and Chocolate covered strawberry. My little girl loves to go there after I pick her up from school and we have a nice time sitting at the bar by the window and people watching while we spilt the cupcakes. I personally think Sugarbaby's is super-yummy, very special, and I look forward to making it a stop for me and my little girl, or to give the cupcakes as gifts in the future. I implore those who read these reviews to determine where they want to go, look at all of the reviews, but to understand that I am a super treat fiend, and I wouldn't lead you astray. If you love buttercream icing then you don't have to think twice. Get your glass of milk and head to Sugarbaby's

• Pros: Buttercream