Friendswood Car Care

10/20/08

Check their quote

by Brian80 at Citysearch

I went to Friendswood Car Care to get some work done. Everyone was very friendly, customer area was nice. They inspected my car in order to give me a rough cost, and it was way more than I expected. They gave me a written quote which had parts and labor separated, and their labor rate was pretty standard. The parts that they quoted totalled $500.00, so I took the list to a local auto parts store and was offered the same parts for $220.00. Nice guys, but way too much money.

• Pros: Good location
• Cons: Not fair pricing

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Comments

MikeM– March 27, 2009 at 05:15:35 PDT

It is universally standard for shops to double the price of parts -I have a VERY good friend that owns his own shop, and this is his standard mark-up. If you have never worked on a modern car, or even watched some try to work on one, you have no idea of the amount of work required for simple tasks. They make absolutely NOTHING on labor charges! I have done MUCH work myself, and have realized that paying someone else $50-$70 an hr to do it is very worthwhile!

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01/12/09

MUCH better than my BMW Dealership!

by Vic7272 at Citysearch

I have now taken my car to BMW to get "warranty work" done, and they did the work, and then told me that there was another $3000 worth of work that needed to be done or the sensors would start coming on, and that I would be having horrible problems. This is RIGHT before Christmas and I so couldn't spend that kind of money. So I drove my car over to Rick at Friendswood Car Care, and left my car, waiting for the bad news. I was told, they couldn't find what BMW was talking about and charged me JUST for the oil change that I needed. I was so happy. I even asked them to look at my brakes, just to make sure that they were good, and was told I had at least 6000 miles left on them. We can change them now, because it's here, or we can wait 6 months when you might have more cash. LOVE that!

I ended up taking my car back to BMW this weekend, and sure enough, they did the warranty work, and then wanted $2000 in other repairs. These of course aren't even related to the ones that they said were wrong only a month ago. I just called Friendswood Car Care back, and was told "sure" bring it in, and I will look at it, but I don't think you have any problems.

It is SO nice as a woman, to have a car care place that won't LIE to me about what is wrong with my car. Great place and better service.

• Pros: Won't lie to you!

Editorial Review

by Contributor at Citysearch

Firestone sponsored auto shop offers tires, oil changes, engine work and other automobile services.