Boyo Movers
Houston, TX 77027
Phone: (713) 620-8097
User Reviews for Boyo Movers
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09/11/2008 Posted by cherry_1022
I so agree with the bad reviews below! BOYO is horrible! I had so bad experience with them. They not only showed up late but also worked EXTREMELY slow!!! The owner was very fierce and low-educated, he always told us that "this's not my problem". He asked for cash only, even asked us to pay for their break time! He also totally ignored my complaint about his worker's POOR performance. He kept saying that labors had to work slowly so wouldn't get hurt, but the real problem is that his labors are not professional at all!!! Owner talked a lot and he accidently told us that his labors were picked up from the labor pool at the last minute! Also his labor told us he paid them 10 bucks per hour only, so they were so lack of the motivation! I was so disappointed with BOYO because we had to help them move, we even worked harder than them!!!!!!!! I was misled by all the good reviews below and now I so doubt if they are real. Thanks to the analysis below. Whoever need moving just PLEASE avoid BOYO. And please don't fear to tell your bad story with them as I did before, we have to reveal the truth and stand together to fight against such horrible company!!
Cons: bad attitude, extremely slow moving, poor service, very expensive
09/09/2008 Posted by gurta729
I, too, was displeased with my recent move within the city using Boyo Movers. With my family helping and the house completely packed, it took them almost 8 hours to move me. In addition, I had to dismantle the furniture and they complained about the content of the drawers not being packed. Both of those items were discussed during the initial quote and I was assured the men carried tools to disassemble/re-assemble beds and that the clothing in drawers didn't need to be packed. Also, they could not fit my 3 bedroom lightly furnished home into one truck load, but offered to make a return trip for an additional $300. I declined. Most distressing however, was their request for partial payment in cash the day of the move. I was not anticipating paying almost $400 in cash and found it unethical for them to ask for a cash payment when that was never discussed on the phone. Boyo is not a turnkey operation and after the move, I found myself wondering if I couldn't have just rented a Budget 24' foot truck and picked up a few migrant workers for half the cost and time of using Boyo. I will not use them again and highly recommend that no one else does either.
Pros: Last minute booking
Cons: Not prepared or equipped properly day of move, unethical
09/09/2008 Posted by nwogreat
I am a professional Analyst and all I want to say is Boyo Movers is totally a SCAM! 1) The good reviews that I found on the Internet here is very suspicious. Currently it is showing 21 good reviews and 4 bad reviews. All the good ones are the most positive (Highly recommended) while the bad one are the most negative (Not recommended). Usually we would not think too much but just simple use the figure and think that most of the time they are good but only missing some of them. But if you think statistically, this is a big problem since the standard deviation based on this sample is too huge (only most negative and most positive). Thinking about people having a negative and frustration situation will have more motivation to write a bad review than a good experience. 2) I have bad and horrible experience with this company on my moving. All the bad reviews (with 1 star) matches exactly my situation, including asking for cash, trying to talk so much to make the move longer, slow actions, and response with “that’s not my problem” Conclusion: Boyo made up the all their good reviews to try to survive in this business. All the bad reviews (Not recommended) are the real reviews from their ripped off customers.
Cons: Lousy, dishonest and Slow
07/21/2008 Posted by heapoflove
My friend referred me to this moving company and they were great. i am so happy she turned me on to them , they helped me pack.. What a load of my shoulders! These guys were great from begining to end. I highly recommend these movers. Thanks again!
Pros: 2 thumbs up!
07/11/2008 Posted by sarabelle23
We had Boyo Movers move us last week & we were absolutely thrilled with their professionalism.This was the second time we have moved in the last 8 mths. First time to get out of our place while under renovations & second to move back. Unfortunately we didn't use Boyo the first time as we went with one of the bigger companies. Not mentioning any names but the larger company couldn't hold a candle to the guys at BoyoMovers. These guys were nice, hard working & they all had a great attitude. My family & I appreciate their efforts in delivering our items & highly recommend these guys. Also Boyo did the move in less time than the first company so we saved $$. Overall 5 stars - John
Pros: they gave me tips and options that helped us save
Cons: none
07/10/2008 Posted by Faid1979
Boyo was wonderful! Regi, the Haitian Sensation!! Stephane, and their international team of friendly and swift workers packed up a 4-room apartment one day, and moved it the next. Everything arrived in perfect order. I could not recommend this team more highly as the guys who will smoothly get you through the nightmare of moving!
Pros: Efficient and careful
Cons: call ahead of time as they get booked fast
07/10/2008 Posted by janel596
Our company move was exceptionally good. I required a partial move of my law practice and one assistant from our working Austin office to Houston. Boyo gave a prompt bid, the best bid, and delivered EVERYTHING that was promised. The team showed up, packed our files and furniture, neatly, carefully, promptly, efficiently, and without disturbing the rest of our office, delivered to our new site, and reassembled the furniture -- all on-time or faster than estimated. And the final bill was for EXACTLY the amount of the guaranteed estimate. I happily recommend Boyo Movers Moving and Boxes.
Pros: Great on time. Exact pricing
Cons: none
07/09/2008 Posted by kodjo1968
After my move on the 4th of july, i had to leave my high praises here for your review. First, i shceduled my move a day before on july 4th. These guys showed and moved my stuff in the dead of all the holiday festivities. They were really friendly, and gave me peace of mind about my last minute moving deciscion. i apologized profusely for calling them away from there familes on the 4th.. I felt terrible, but the manager was very professional. I would definatly highly reccommend these guys.
Pros: courteous, professional
Cons: none
07/02/2008 Posted by Calvin64
They showed up 5 hours late, and then claimed to have no paperwork. When he finally showed up, he demanded extra money to move my piano, after I had explicitly asked about this over the phone when I booked the move and was told there was no extra charge for it. Then the mover demanded cash only. I told him I didn't have enough, and he said I should pay what I can by cash the rest by check. Not trusting him, I wrote up my own hand-written receipt (detailing the unauthorized extra fee), which he signed, and I payed the whole amount by check to have written proof of the cost of the move, and so he would have to declare every dollar. During the move, the guy kept stalling during the loading of the truck, trying to make conversation with us instead of working, making the move take longer and cost more. On the way to the destination, he said he was going to stop for a break, and when I asked how long it would take because it was time on my tab, his response was, "That's not my problem." At our new house, we saw him scratch our hard-wood floor with a desk, and his response? "That's not my problem." The Monday morning after the move, I called the company to get reimbursed for the "extra piano fee". The guy on the phone immediately knew who I was and knew about the fee (thank goodness for the hand-written receipt), apologized, and said he would send me a check that day. I never received the check, and when I called again they said they would re-send the check the next day. Weeks later, after still not receiving it, they again agreed to re-send it. I still have not received a check, and it has been 2 1/2 months since the move, and 3 failed attempts through the mail, according to them. I probably will never receive my money back from these crooks. I don't trust their managers or their movers. The BBBureau says the company is not registered with them anymore, and past complaints were never settled because the company filed bankruptcy. Stay away.
Pros: My stuff is at desination
Cons: Lying, untrustworthy mover who charges extra and does
07/01/2008 Posted by brassband
I had a great experience. First off, I hate moving and was giving the guys a hard time. I felt bad after I realized these guys only wanted to help. They showed up and got right to work, shrink wrapping my stuff. Of course4 i wanted to know what they were doing and the onsite manager explained step by step what was going on and assured me that i could relax. Which i did, and my move went smooth. I had to leave this review because its rare to experience such customer service. Thanks guys! Please people call boyo movers!
Pros: great attitude!
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