Motorcycles Unlimited Inc

04/28/08

Great Shop!

by ConnorM at Citysearch

I've heard many great things about these guys from other riders, and went in this Saturday to check them out.

Although they were very busy, they fit me in for a front tire change.

I had brought my own tire in, but after comparing tire prices I found I could have actually saved a couple of bucks buying it from them.

The tech was efficient and thorough, he even took the time to lube and adjust my chain at no charge and to point out some upcoming wear issues.

Even though I told them I wouldn't be buying it that day, they also took the time to properly fit me up in a helmet.

While I was there I witnessed the staff time and again assist customers professionally, even recommending to one customer to NOT buy something because it doesn't work! You don't see that kind of ethics / honesty often anymore.

I'll definitely be back, A1 service!

• Pros: Direct, no nonsense professional motorcycle service!
• Cons: None

04/10/08

Solid Performance Work

by WILDDOGG at Citysearch

Smaller shop, very busy. Does great work. I have recommended them more than once and they have always taken care of business. Tuned my bike right the first time. They don't have a lot of time to chit chat but the work has been solid. These guys race on the weekends and they know what works. This place is for people who ride and want performance. I have owned more than 30 bikes and been riding since 5 (over 40 years) Gone through a lot of shops and there are not many I have gone back to twice. I return to these guys when I need more advanced work than I am capable of. Probably not the place for someone who needs more chrome on some highway couch.........

• Pros: Racing experiance
• Cons: small shop

01/09/07

Horrible Customer Service

by russscott at Citysearch

Unless you are buying something they don't even want to talk to you. Even if you are buying something, they are very rude and act like you are bothering them or wasting their time. That goes for everyone from the owner, Patrick, on down to the clerk at the front desk.

The mechanics aren't very good either. I had them put new exhaust pipes on my cruiser and after bringing it back several times, they never could get it right. I called back a few months later on a Monday and Patrick couldn't even tell me what brand of jet kit they put on my bike. He then proceeded to tell me that it was his "day off" and that he shouldn't even be helping me since I was having someone else work on my bike. I'm sorry but his shop is too far from my house...not like I would ever go back there again anyway. When I told him that comment wasn't necessary, he hung up on me. Is that how a business owner should treat his customers??? Wow is all I could say.

What now? I high recommend Grand Prix Motoring on Richmond Ave. They always have a great selection of bikes at a great price and they follow it up with great service. Evan and the entire crew are very knowledgeable and courteous and they love to talk about bikes. They are true motorcycle enthusiast. Thanks for everything you have done for me Evan!!!

• Pros: none
• Cons: customer servie