Azuma-Downtown
Houston, TX 77002
Phone: (713) 223-0909
06/07/2007 Posted by sctexas
Normally, I take people to Azuma's because of its great service and it is one of the more entertaining eating experiences in Houston. Food is good, but not 5 star. Service is generally 5 star. However, the past two times that I have been to Azuma's the service has been mediocre at best and the kitchen's attention to detail on the food has been poor. 1. Rice is served with cold teriyaki sauce. 2. Rice is reserved cold with hot teriyaki sauce. 3. Azuma Chicken and Azuma beef dishes were not hot when served. They were barely warm. A sterno can is usually burning underneath the bowl to keep the food hot. This sterno can was out of fuel. The waiter had disappeared for a long period of time and when he finally returned to the table, and I was able to point this issue out, the chicken was cold and mushy. The waiter's response was to take my chicken into the restaurant and look into the sterno can. He then pointed out that there was a small chunk of fuel under the bowl. He re-lit the chunk and fuel as if to say "See". The food was cold by this time so I just told him to take it away. This waiter didn't even bother to check the other guest's Azuma beef. This is not the most expensive restaurant in Houston, but it is not cheap and the bill for two people often tops $65.00. I expect much more and up until two weeks ago, I always received what I expected.
Pros: Great location, romantic decor, fun food
Cons: Service and quality of food preparation has dropped dramtically in the past two to three weeks
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