11/05/09

Love my lashes!

by artsygirl32

I am from Austin and I was looking for a new lash girl to refill my eyelash extentions. Most of the places around Houston use crappy glue and they end up clumping together but Issis at Bergamos was Fantastic!! She made them feel so natural that when people comment on how awesome they look, I forget I have them on! Its so cool to just wake up and my eye make up is done because I never need mascara! If you do lashes, go here! You can't beat the quality.

• Pros: Great staff!

09/22/09

Best place for relax ,clean face and body

by Msnotage

Very privet place,good for girls party or other event, clean and big, amazing proffessional employes,some european esthetician, unique product from German and France, affordable price for wax procidure(brazilian) , privet covering parking on 2 floor or elevator.

• Pros: the best facial and massage
• Cons:  dry sauna and steam room before any treatment

04/23/09

FIVE STAR PEDICURE WITH TAM!

by CarrieFarb

I usually go around the corner from my house to get my nails done, but I was driving by Bergamos last week after lunch and stopped in to see if I could get a pedicure. Thankfully, the front desk agent informed me that someone had just cancelled not 10 minutes before and could get me right in!

Their facility is small, which I preferred because I felt as if I had Tam's undivided attention. It was nice not to hear the lady next to me yapping on her cell phone!

Tam paid attention to EVERY detail. She did not rush through anything and took her time on me, as if I was her only client coming in on that day. She offered to add on paraffin wax to my pedicure and I am so glad that I did---my skin feels like heaven!

On another note: She told me about this product that the spa carries for severely dry and cracked skin. I was skeptical at first because it was a mousse, but I took some home. Well, I've been using it every day since and I can see a huge difference!

I would defiitely recommend Bergamos (and Tam especially) to all pedi-seekers. She is truly one-of-a-kind!

• Pros: Professional front desk staff, clean, and calming.
• Cons: Construction on Kirby

04/14/09

God bless lauren, alexa, jacklyn and kennetha

by CSMobileUser

Today was such a heaven sent! A very needed day of relaxtion. These ladies were blessed with such talent and energy to treat hard working women to do a day of beauty. I will be back again and again, to have them work their magic!

04/14/09

Great facails!!

by CSMobileUser

I've been coming to see Michelle for facials for the last 9 months and she is always so sweet, knowledgeable and consistent. She has the best touch and she really caters to my needs. I love all the little extra things she does that other facialists don't. I highly recommend her to all my girlfriends!!

• Pros: Example: best croissants in town
• Cons: What are the drawbacks?

04/06/09

Christin for waxes, Roy for massage!

by CJones76

The dreaded Brazilian wax - no girl looks forward to those! But let me tell you, Christin made me feel comfortable right away, and although waxing is never DELIGHTFUL by any means, this was sincerely the least painful wax I have EVER had!!! She was quick without being sloppy or missing any hairs, and was quite gentle. On the really sensitive areas she used this different looking wax that just pulls the hair out instead of pulling the skin along with it - genius!

She even took the time to suggest products that would help prevent hair growth and ingrowns. I really was floored at her attention to detail and how she really seemed to be concerned with my after care during the interim until my next wax. I scheduled my next appt with her immediately since she books up quite quickly!

After my wax I went into a massage. Mind you, I have had 20 plus massages in my life and never truly enjoyed one of them. WELL, 80 minutes seemed more like 8 when Roy was done with me! He really took the time to work on my right shoulder, which I have been having problems with for some time. Now I feel like a new woman! I also mentioned to him that I had some tightness in the backs of my legs and he was able to do some mild stretches for me during my massage! Again I found that Roy truly cared about ME! Not just getting the massage over with.

WOW!!! I will be back....and soon!!

• Pros: Virtually painless waxes, AMAZING massage!
• Cons: I can't afford daily services!

01/20/09

Roy has magic hands!

by cozmiksoul

I had my first appointment with Roy on Christmas eve and just had to rave about it here. He was able to work out several of my knots and I loved every minute of it. At one point I didn't know if he was using hot stones or if he had a little liquid fire in his hands, but it was so amazing.I prefer a deep tissue massage and Roy was able to use enough pressure that it felt great and wasn't even sore the next day!

01/20/09

Updated Nail room & Manicurist Kim are FANTASTIC!!!!

by cozmiksoul

I just had a pedicure with Kim in Friendswood. The new layout is so open and airy. Kim is amazing! I did the Hot Rock add-on and it was fabulous!!! It is a must try. Kim did the most wonderful nail art on my toes. I can't wait for her to pamper me again!

• Pros: Open layout with awesome chairs
• Cons: I didn't have enough me time to spend there

01/19/09

They made me feel like a Princess

by singer4life

I have been to spas all over the United States and just moved to the Friendswood area so I thought I would give Bergamos Spa Retreat a try. First off when I booked the appointment the Coordinator answered all of my questions on the phone. When I finally came in for my services I was welcomed at the front door with friendly smiles. As soon as I walked in the front door all of my stress was gone and I was able to immediately able to relax. The Coordinator took me to the ladies lounge and all I could say is wow! It is absolutely beautiful!!!!! They have an open waiting area with two hot and cold hydrotherapy pools that sound like waterfalls. They provided me with everything I needed to enjoy my spa day including snacks, a shower area, and my own personal locker. I decided to pamper my self and received a massage, facial, mani, and pedi plus their new teeth whitening!!!! All of their staff was amazingly professional and catered my every need!! The services were so great I did not want to leave. Their teeth whitening system worked wonders on my teeth and my teeth are now 6 shades lighter (without any pain). I will recommend all of my friends to Bergamos and recommend all of you reading this to treat yourself to a spa day!!

• Pros: completely relaxs you, multi services to pick from, professional staff
• Cons: I can't go every day!

01/17/09

STAY AWAY If you value your money...

by RoxieRox

I received a giftcard for Christmas and used it to book a massage and a pedicure. The services were mediocre, far from outstanding and definitely not worth the prices they charge but due to my GC I was willing to overlook that - that is, until I got to the register to pay my bill. I was informed that I had received a $65 dollar pedicure, when I had specifically requested (by price!) the $40 one. When I brought this to the attention of the receptionist I was told that it wasn't her fault, and that because I had received the service I had to pay for it, and "if you didn't want that pedicure you should have asked for a different one." Silly me, I thought that's what I was doing when I booked the appointment. I suppose its my fault for trusting the girl who booked it to do her job properly, and also for not being able to differentiate between their different types of pedicures on my first visit. When I asked to speak to a manager - ANY manager - I was told there was none on duty that day, which I found extremely hard to believe. I was then informed with a smirk that since there was nobody present to authorize a correction, I could either pay or have the police called. I was assured that a manager would call me the next morning to resolve this - never happened. When I called back, I was told that all such changes have to be made through the corporate office, who then took an additional week to contact me. FINALLY I was offered a refund of $25-in the form of a gift certificate, of course. Since that doesn't cover any single service there, basically I won't be able to get my money's worth without handing over MORE money to this place, which I refuse to do. The whole experience was very shady and NOT what I would expect of a spa that brags about being "five star." The hour of semi-relaxation you may recieve here is not worth the headache that comes with it. try Trellis or Fiori - MUCH higher quailty services and customer service that puts Bergamos to shame

• Pros: Its a nice facility
• Cons: Unskilled, unhelpful staff, HORRIBLE management