The Upper Hand - Royal Oaks
Houston, TX 77077-6763
Phone: (281) 497-8280
05/08/2008 Posted by MSBK
I've only gotten my haircut four times in my life by people other than my mom. I am very picky and have difficult to cut hair because it is fine, frizzy and thin. Serena was one of the stylist I trusted to cut my hair. May I say, I have never been dissappointed. She is outstanding and NORMAL. She is never pushy, gossipy, annoying, loud or vulgar - oh, did I mention she is a talented stylist too? She makes excellent recommendations and ALWAYS LISTENS to the client. I have recommended many ladies to Serena and ALL have been satisfied and are repeat clients. I wish there was an Upper Hand Royal Oaks in every city of the United States. I wish I could clone Serena and take her with me when I move. Royal Oaks is an outstanding salon filled with talented people, but Serena is hands down the most compitent and wonderful individual employed there. She also does an excellent eyebrow wax. Every time I got my hair cut and styled by Serena, strangers would compliment me on my hair. Love Royal Oaks and love Serena!!!!!!!
Pros: great suburb location, new clean salon, easy parking, excellent and attentive service and great product selection
Cons: they're not all over the United States!
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