Amazon Grill

08/02/09

Best Food in Houston

by rm1212 at Citysearch

You need to go and check out the Amazon Grill in Houston Texas on Kirby Dr.

Robert the Manager and his Team is outstanding!!

If you haven't experienced the Amazon Grill then you need to stop what you're doing and head on over. The food is out of this world, and you'll love the prices!! You must try for desert the tres leches, or the smores. The service is first-rate, and fast.

03/30/09

Perfect weekday dinner location

by GrtCustomerSvc at Citysearch

We dined here after receiving a $25 gift card from their sister restaurant, Americas, after dining there on Valentine's. This appeared to be essentially the same menu, except without the elaborate decor of Americas, and obviously you order at the counter instead of a server coming to your table. Hence the prices are quite a bit lower in comparison too. And self-serve plantain chips. Those things cannot be good for you, but I can't stop eating them, and I love the pesto sauce. Mojitos are good, atmosphere is as expected. Appeared to be a great place for club meetings - we noticed several separate larger groups with nametags and such. Will definitely go back soon.

• Pros: Plantain chips & dips, full bar, great for groups
• Cons: None

11/30/08

Very Poor Customer Service

by houstoninnerlooper at Citysearch

I called the restaurant asking if they still have the happy hour and what the specials were (I have been many times before, but not for approximately a month). The person related they did and had peppers, pitas and chips. We arrived and all they had were the plaintain chips. I asked the manager, Anna, and she said the happy hour was Mon-Fri. I told her it was Monday and she said Uh-Oh. It was 6pm. Good thing we hadn't ordered entrees yet. We all left. And we were very disappointed - see below!

I am extremely disappointed that the salad bar is gone. We would have preferred a cost increase and kept the salad bar. This was a very POOR business decision and the four of us will not return. It is akin to a Mexican restaurant deciding to no longer offer chips. They will lose business and so will your establishment. This decision should be rescinded and you should revert to the salad bar. PLUS: I filed a comment and the customer rep related that management would be contacting me...not a word yet!!! I returned once to see if things changed and found the food to be of a poor quality. I will NOT return.

• Pros: I can not think of any
• Cons: Poor management and followup

12/09/07

Good, well priced Brazilian style food!

by douglabwoy100 at Citysearch

This place has good Brazilian style food. The prices are good for this type of food. Not on the same level as fogo but, good. The only thing is the adult drinks are undrinkable, they put too much lime juice in all the drinks. If you like cold lime juice for $4 buck, SOLD! Good food, bad adult drinks!

• Pros: food
• Cons: adult drinks

11/26/07

gotta love it.

by cifey at Citysearch

This place has great food, a great location. I Loved it.

I felt as if I was taking a tour of the great river itself.

07/29/07

no beef!

by steveq44 at Citysearch

This place is terrible. The day I went I ordered beef fajitas, and they said they were out of beef. I couldn't believe my ears. Out of beef? In general, no beef at all? What kind of mismanaged restaurant oversells beef? Maybe out of some weird type of sauce, but to run out of a staple in half your foods in unacceptable. If you want good tex-mex, go to armando's instead. It's pricier, but worth it.

07/01/07

Trailer Park Heaven

by delicatessecritic at Citysearch

Amazon Grill? This restaurant is truly what I call a Houston typical restaurant. Build it and they will come. Exactly just build a restaurant that looks great from the outside and people think that the food and service is as good as the cover. Well you are wrong! This restaurant aka Cafeteria, is a joke amongst food conneiseurs. Bad food, freshness is questionable, ambience is terrible sounds like a theme park with all the people screaming talking, and kids running around. The restrooms are dirty, the service is run like a Burger King joint, and the meat served is nothing but low grade meat. This is a joke and I believe the people dining here are too. Tank Top wearing, Armpit showing, shorts wearing, beer bellied clientelle. Just by looking at the clientelle did I lose my appetitie. The food is overcooked especially the bean soup, the salad bar is disgusting, as well as the area where to fetch the plantain chips. Kids grabbing chips with their hands, eating straight from trays. Parking is terrible. cleanliness is extremely questionable. Just another Marketing Scam. If you have no taste and no class, this is the place. If you want ambience, a true enjoyment of food this is not the place.

• Pros: location
• Cons: Quality of Food, Freshness, Cleanliness of restrooms, Quality of Clients (trashy trying to fit in), Terrible service, Salad bar and chips bar absolutely filthy

05/31/07

Good food

by bjacks01 at Citysearch

The Amazon Burger is great as well as the Latino and lets not forget about the Margaritas which are $3.00 during happy hour =)

• Pros: Food, Margaritas, Service
• Cons: none

04/13/07

great salad, chips and salsa

by mousse_monster at Citysearch

My girlfriend and I always come here to catch up. The chips and salsa are different and yummy. And the salads are really good. Great choice for a nice casual dining option.

12/31/06

Used to like it

by extradoc at Citysearch

When Amazon first opened, we loved it and thought it was the best place for our "family date night". The steak was like America's for a fraction of the price and the kids loved the elegant popcorn shrimp served in a tall martini-style glass on top of popcorn. So after going about dozen times, we have seen the price edge up and the quality decrease tremendously. The last time we went will be the last time we ever go there. My parents were in town and love Churrasco's, so we told them that this was a convenient, inexpensive, mini-Churrasco's. Well, the food was terrible and the service was worse. After getting the wrong food, my father didnt get his order until we were all finished eating. Also, the food seemed especially oil-ladened and the salad bar was unkempt. We thought about returning but my brother had a similarly bad dinner there said he never plans to return. It is a shame, because it started out so great.

• Pros: quick
• Cons: nasty