Montrose Veterinary Clinic

01/28/09

great clinic

by eeb2116 at Citysearch

This is the best vet clinic I have ever been to. The doctors and techs are so nice and helpful. It is easy to get an appointment the same day if you need one.

• Pros: caring vets, great hours, great service
• Cons: high vet turnover

05/27/09

Absolutely Amazing

by vancov09 at Citysearch

I am a first time pet owner and still learning the swing of things. I havea 3 month old Maltese and she went to Montrose for her first visit. I met with the vet and she made me feel very comfortable and not stupid since this was my first pet. She was very thorough in her explanation of everything.

Two weeks later.....

My baby woke up with her left eye closed shut, well with me being a 1st timer I freaked out! I called Montrose and they fit me right in, as soon as we arrived we were seen. Again, the vet took the time to fully check her out and made me feel so much better about the situation. It turned out to be a scratched eye ball and pink eye!

I feel like I can call them any time for any questions no matter how big or small and that means the WORLD to me. Definitely see them!

• Pros: Staff is super friendly and knowledgable, clean and fast!
• Cons: Little pricey (but worth every penny)

05/26/09

Long Time Fan

by csberger at Citysearch

Have used this vet for the past 7 years-through 9 cats and 2 dogs (two of whom I adopted from the clinic), they've seen it all and never have I received anything but the best treatment. Their parking lot IS bad and while not overtly expensive, they're definitely not the cheapest in town either, but for the best veterinarians and staff in Houston, this is a bargain for animal lovers. Even if it's a minor emergency, you can drop your cat/dog off on the way in and they'll see it during the day (and call you around 1), and if you're adopting a stray, the first examination is free. First rate all the way.

• Pros: Everything
• Cons: Parking

05/14/09

I will never use another vet EVER

by TeacherLady at Citysearch

Almost a year ago I lost my cat Molly. Her illness was very mysterious and required 2 surgeries. Dr. Kazmerick worked her butt off to try to figure out what was wrong with Molly. She didn't even charge me for the second surgery when the 1st one didn't provide the answers we'd hoped for. She kept in constant communication with me and even made it possible for me to come in and out to visit Molly while she was still in her care...even on Sunday when the clinic is closed.

Dr. Kazmerick not only did everything she could to save Molly she was also so compassionate and caring to me. That meant so much. Molly was my best friend and she got that. When putting Molly to sleep became inevitable she even came in on her day off to be there for me. She CRIED, yes CRIED herself, because she was so upset that she couldn't save Molly.

A few weeks after Molly died Dr. Kazmerick made a ceramic momento of Molly's paw, painted it, and sent it to me with a sweet note that I still have. I cannot say enough good things about this kind woman or the clinic. God bless people like Dr. Kazmerick who do a job that I could never do and help people like me who love their pets.

As long as I live in the Houston area I will always bring my pets to Montrose Vet Clinic. I trust these people completely.

• Pros: Compassion, Knowledge
• Cons: Parking

11/26/08

These Doctor's are absolutely the BEST!

by cntrychick7 at Citysearch

Every time I walk into the Clinic, the Receptionists greet me and my little ones with a warm smile :-) I never have to wait more than 5-10 minutes (significantly better than other Vets I've been to) and every Doctor here is knowledgeable and great at what they do! I have 2 dogs and 3 cats, and they all love the Doctors! When you take your animal to the Vet and they don't shake, you know you have got a Winner! Some may complain the prices are too high, but they are quite reasonable, and the MOST important part is that these Doctors are the BEST in town! Your animals will be taken care of every single time & with love! I would absolutely recommend this Clinic to everyone who LOVES their babies (aka- animals)! Especially Doctor McDaniel, she is just a natural with the little ones!!

• Pros: Doctors are a "natural" and your animals will be treated like family!
• Cons: NONE :0)

10/13/08

Worth it

by if1363 at Citysearch

Dr. McDaniel and her staff have always provided quality service and care. When my vet retired and we did not have my pet's records they offered to find them for me by calling around to other vets. I received a call a short time after letting me know they were located. I feel i always come away well educated and informed and receive a follow up call for any procedures or conditions. I believe there is a level of competency which is hard to find and worth the cost.

• Pros: Competency; kindness with pet; consultative
• Cons: Parking lot

08/11/08

Short of AMAZING!

by jmss72 at Citysearch

I am surprised to read some of the reviews listed. I just recently moved to the houston area and was referred to the Montrose Vet by several people at the local dog park. My experiance there was amazing!! Yes parking isnt the best but we are also in downtown, so expected. The Receptionist were so helpful and they even contacted my old veterinary clinic and had all the information of what my pet needed before I had gotten to my appt. I was blown away to see the amount of clients that were coming in and out, the phones ringing off the wall, and everyone of the staff members smiled and seemed absolutely in control of everything. I was immediately greeted as I walked in. Sitting in the lobby waiting to see the vet, this clinic has several awards posted in the lobby for being the BEST by readers of the local newspaper the Houston Press for several years now. When I got into my appointment, the nurse was soo informative and was nothing but loving to my Tucker, 5 yr old blk lab. I was so impressed by the nurse that I actually thought he was the doctor until he introduced himself. Then, Dr McDaniel came in! I she was sooo intellegent, by far the best vet that i have ever met! My experiance was by far amazing, the nurses, receptionist, it all.

• Pros: Friendly/Loving, Well educated staff, Great service!!
• Cons: Cant say I can think of any, parking???

05/17/08

Unfriendly Employees - Extremely Pricie.

by camelia123 at Citysearch

I agree with the others one stars completely. The front desk and technicians are very unfriendly. I took my dog for the initial visit, which was OK. Obviously, nobody said any cool thing about him or offered him a cookie... he was nervous and they looked at him as if he was annoying them. Unbelievable! He had to be neutered and -my mistake- I didn't ask how much it was going to cost. They charged $490! In addition, when I went to pick him up after surgery, I had to ask tons of questions about how to care of him during post-surgery since nobody will tell any thing! It was just "pay and leave us alone!" I asked some of my colleagues for a new good vet that shows some care since I'm not planning taking him there again.

• Pros: location
• Cons: bad service - extremely expensive

05/08/08

I Agree With ALL the One Stars!!!

by drtalavera at Citysearch

We're use to being across the street from our vet,who loved our dog and would always run out to give him treats when we walked by.We were in shock our first experience,walked in the door and ten people were behind the desk,and nobody acknowledged us. Finally after getting some-ones attention we sat and filled out paper work,nobody paid any attention to our dog and i am sorry but he is the cutest thing,who wouldn't love him? We got the feeling nobody there liked animals it was very sad. We got him some shots and flea medicine,pretty pricey. When we got home they left a message saying they forgot to charge us for half his shots,and we can pay when we bring him back to have minor surgery. The next few days i got his paperwork in the mail,and not only did they have the wrong color of my dog,but the wrong breed.I work thirteen hour days and really don't have the time to call and tell someone how to do there job. Need-less to say i called and argued with the receptionist because she did not have my dogs breed in the computer system nor could she type it in. Why would we want our dog registered as the wrong breed,and are you kidding me, your a vet,you should have all breeds listed! Then we took him to get minor surgery and ,by this point my clients and i have discussed the bad service they also experienced. Anyhow they said to be at the vet no later than 7:30 am we arrived about 7:15 and the doors were locked, a vet tech walking a dog said you have to wait till 7:30 along with a group of people and there dogs piling up.I was sick to my stomach the entire day i had left my baby there. Went to pick him up anxiously waited for 20 minutes again being ignored. Paid another pricey bill picked up more flea medicine,only to see when i got home it had expired. Called the vet they said it doesn't expire,well don't print it on the box then .Would you just take a chance giving your child expired medicine? We will not go back ever and found a better vet ,trust the bad reviews.

• Pros: um? can't think of any
• Cons: Front desk, prices, unattentiive

04/09/08

Better Care Elsewhere (and it's cheaper, too!)

by Saabstress at Citysearch

I called with an emergency situation an hour before Montrose Vet Clinic closed for the day, but, even though I'd been a long-term client with a number of critters and I'd spent thousands of dollars there, I was told they couldn't fit me in. Combined with the lousy front-desk employees, who spend more time chatting amongst themselves than helping clients, it was an easy call to switch vets. I'm now at The Heights which is significantly cheaper (more than $20 per visit) and more helpful and caring. The Heights staff routinely calls to check up on my critters after they've been in for a visit.

• Pros: Nothing
• Cons: Bad staff, not caring