Stags Head

01/13/09

Effective meeting spot

by leexjd at Citysearch

I held a meeting at Stag's Head in their meeting room and though it was not our traditional venue, it went well. There is a wide variety of foods, so everyone had something they liked, from pizza to salads to traditional English breakfast or a burger.

I did not give it the last star because the wait staff seemed to like interrupting our meeting and because the room was quite dark. We also had to bring a sheet to use as a projector screen, but that's not a problem- it is a pub after all.

• Pros: good location, ample parking during day, decent food
• Cons: dark meeting room

05/16/08

horrible service

by smith03 at Citysearch

The staff for the most part are great, some of the best bartenders in the city. But I will no longer drink here because of the rudest bartender i have ever encountered. A few months ago I was there late on a Friday night. I ordered a round from this bartender, who told me that he "doesn't make those" and walked off. The other bartenders quickly came over and apologized, and made the drinks for me. One of the bartenders informed me that this was their manager! I hadn't been in since until last weekend, when I stopped by for a nightcap on Friday. Service was exceptional, until the same bartender/manager came out on the patio with a beer in one hand and a cigarette in the other, and took our drinks away. I informed him that it wasn't even 2 o'clock yet, and I had just bought that drink at last call just a few minutes before. He mumbled something about "bar-time", took our drinks away and told us that "the bar's closed, go home". I am still appalled at the way he spoke to us, not to mention the cigarette smoke he blew in my face. That will be the last time I spend money in that bar, and judging by how many people were in there on a Friday night (six), it seems their reputation is getting around.

• Pros: usually great service, good food
• Cons: can be filthy on certain nights

05/08/08

Great Staff ......

by brummie at Citysearch

I'm sorry but I have found my experience at the Stags to be great ... as for the waitstaff / bartenders they are outstanding ... if your looking for the "Hooter girl experience" you will not find it at the Stags ... these ladies have class and culture ... I understand this can be misinterperted as rude .... but believe me they are not rude. Great ambiance.

03/20/08

Wifi and Beer - nice mix!

by kilts at Citysearch

Good atmosphere, nice patio, decent food (some real hits, though, like their pizzas), and a great selection of beers. This is a very comfortable place to hang out, and it has free wifi, so if you've got to meet someone for a bit and do a demo or surf the web, you can ... before you imbibe in the suds.

• Pros: wifi, excellent selection of beers
• Cons: Sometimes average food.

01/18/08

Filthy

by HoustonPaddy at Citysearch

I've been coming here every year for our Christmas party and always have fun because of the group. Service is a roll of the dice like the reviews say, some have been lucky and some have been otherwise.

But in the 4 or 5 years I've been going there the Men's Bathroom has never been cleaned. They have installed what can only be described as black light bulbs instead of cleaning the place. I can only imagine what the kitchen must look like.

Not only is it bad management and ownership to cut this kind of expense (Sanitation).

It's down right dangerous.

01/09/08

My Once a Month Eatery

by PanGOM at Citysearch

I was actually on here looking to make a comment about Azuma since one was supposed to open near me in the Upper West End Area and I saw a review that I totally disagreed with. This place has about the best food in a 6 block radius of its location and I would say that a large part of it is how well I get treated by the management and wait staff when I go in for lunch or dinner. I actually brought my boss in to eat when I came in from New York and while I was taking a work call in the parking lot he walked in and got seated before me. I found him after the call was done and he told me how weird it was that he was getting treated like a regular but I told him that it was symptomatic of how you get treated in the south but to be honest, since the owner/management are European I guess they're just nice people.

I highly recommend the fajita nachos, chicken club salad, Scotch egg or any of the specials or soups of the day. If you go up during the day for lunch or on the weekend for a ball game - there's nice light on the east side and big tv's for whatever you want to watch (the staff is pretty cool about the channel changing thing). If you come at night, the left or west side of the bar is kind of dark and romantic and a cool place to sit for a while with a first date or even someone you've been intimate with for a while. Leave the corner by the dartboard for the regulars, though. That's my territory!

01/07/08

Unprofessional service!

by tamoric at Citysearch

I am sorry that I have to say this but I have noticed very unprofessional service at The Stag's Head. Me and my husband visited one time and witnessed a great amount of conflict between the manager and the employee. I mean, if I am sitting at the bar, paying for my drink etc. I don't think that it is appropriate to see the work related drama. We are NEVER going back. We wanted to have a nice night out and instead ended up feeling bad for the waiters that got yelled it. Very very unprofessional!

12/24/07

Service with attitude

by foodnutt at Citysearch

I seem to keep picking holes in the European drinking holes in my Citysearch reviews. This place is fast becoming a hole due to the terrible service from the staff. I will admit that the bar is not conducive to serving as it has so many blind spots that patrons are often ignored resulting in customers being annoyed before they start their first sip further resulting in initial tense negotiations for drinks. The food is okay, but again is not English, even though they have the obligatory Fish & Chips on the menu. The interior is bland and needs updating and the rest rooms have been noticed to be used for other purposes not involving the sale of alcohol. It is really disappointing that a place which is supposed to be the alternative pub to the Richmond Arms has fallen into such a poor state. The reviews below only strengthen the argument. I didn't enjoy writing this review, but hopefully the owners will take notice and make immediate changes to stop the downward spiral before a permanent hole is created.

TTFN

• Pros: Drink selection
• Cons: Everything else

11/22/07

Bad quality of customer service

by rudestaff at Citysearch

Once I was there, set at the bar and this girl almost threw the beer in my face. I am not going back! The manager during night is very rude. Although, their food is great, there is a great selection of beers but there is such bad customer service that it is absolutely unbelievable.

01/25/07

Undesirable service and attitudes

by clint1378 at Citysearch

The Stag's Head is a place I frequent on Tuesday's. The have good beer specials, but I'm not sure I could say it's worth the service I've received. I've basically been told that myself and company lack manners on one occasion due to asking permission to use part of the facility. I can't say all the wait staff is appalling though. There are a couple bartenders that have great attitudes and one waitress that is always very attentive and eager to help. All-in-all, with some staff changes this is a place I might return to.

• Pros: Beer special, decor, and noise level
• Cons: Waitstaff, attentiveness