Maggiano's - Houston

10/31/08

Banquet Facility Nightmare! NEVER USE THIS FACILITY!

by CharlesBL at Citysearch

We had our wedding reception at Maggianos last week. When we booked the room we were told that there has never been an issue with the noise from the party going on in the next room. Boy were they wrong! We had to tell the staff numerous times to ask the adjacent party to turn down their music. Every time they turned it down, it would go right back up in 5 minutes. We might as well have opened up the wall between us as we could clearly hear it!

This is really disapointing. The Manager basically told us that he did all he could and refused to refund any money for our ruined event. Apparently, the staff is all about selling the events, not protecting your event from loud parties that also go on there. You would think it was a Frat kegger party going on in the room next door, not a wedding! NO CLASS! I'm shocked that Maggianos would rather punish the quite party and let the trash behavior continue!

BE WARNED!!!!!!

12/15/07

Absolutely disgusting

by cigarsandscotch at Citysearch

Our party of thirty guests recently visited this highly rated restaurant on a Friday evening for a company Christmas party and were thoroughly disappointed only had two waiters and only one of them spoke English.Drink orders were incorrect (no Macallan scotch and Canadian Club was passed-off as Crown Royal).The service was slow and the food was unimaginative, bland and cold.No one in our party expressed any desire to return and I could never recommend this restaurant to anyone regardless of portions or cost.

• Pros: dessert
• Cons: slow service, frozen dinner quality food

06/24/07

Lived down to their worst reviews

by glenntgator at Citysearch

What a dissappointment. For all the talk about this place the food was very mediocre. We had the lasagna and spagetti with meatballs. Both tasted like mush or bread. The spagetti was undercooked. How can a high profile Italian restaurant screw up these two dishes. We won't be back.

• Pros: Nice atmosphere
• Cons: The food, simply mediocre

06/15/06

Really bad attention

by jjrodriguez at Citysearch

It was our 10 year anniversary. We had a reservation at 8:00 pm. Got there earlier. Still made us wait like 20 minutes. When we asked on the front desk the guy said few more minutes, no apologies just a sorry smile. Asked again after few minutes. Made us feel that they did not care if we were upset or not. Asked for the manager. He asked us to step outside to talk because "he did not wanted scenes in his restaurant". That was a first!!! NOw I got upset! We left to Grotto's. Never an apology. Another couple standing next to us saw everything and decided to leave as well. I guess they have too many customers and do not care about few less customers. Never going back.

• Pros: none
• Cons: Bad attention

11/29/05

Completely overrated.

by soadnirvana at Citysearch

I urge my fellow Houstonians and out of towners not to waste your hard earned money on this place. You will be disappointed. For 6 years I've been hearing rave reviews of Maggiano's. I ordered the fried zucchini, garlic toast, chicken fettuchini alfredo, and pumpkin cheesecake. What an order! They do not believe in thoroughly cooking their noodles, and you are left with a complete and utter disgusting entree. The sauce has broccoli and chicken in it, which was good. But I wouldnt recommend it to anyone else. I had to send back the entree because of it not being thoroughly cooked, they brought me another one which wasn't all the way cooked either.. They did take it off of our ticket which was a plus. The zucchini was delicious, and I'm not a squash fan. The garlic toast wasn't too good and the cheesecake was sour.

• Pros: Zucchini
• Cons: The food was bad

09/06/05

dissapointed(going down hill)

by bkhenderson at Citysearch

Nice host, short 20min wait, but after sitting at a cocktail table for 10min the waitress never seemed to care that we were sitting there. So I went and got drinks from the bartender, who was very nice. Ambience was ok, however the person I was with said the crowd was not what it used to be, I soon knew why. Our server could barley use English words, which was a common trait apparentlly, because the food expiditer was also dephishent. Our server never took the menus off the table and could not describe two of the dishes I asked about. If your looking for a elegant Italian res. this is not it, had to make myself to walk out. Too many good restaurants in Houston to waste a night on this one. Other reviews I have read on this site must be from differant a era

• Cons: Server, Cocktail waitress, Boring

07/15/05

Americanized

by TeeterCamo at Citysearch

Maggiano's is too americanized and has that not so special chain-restaurant feeling. The service leaves quite a bit to be desired.

03/03/03

WILL NEVER SPEND A DIME AT THIS PLACE

by ninbud at Citysearch

Took my girlfriend there for her birthday, walked in and the hostess seemed bothered to have to serve somebody. It was Sunday at around 3pm. She rudely walked us to a table, threw the menu's on the table (which almost fell off the table) and walked away without saying your server will be right with you or anything. She went to talk to a waitress. Waited 5 minutes for service and finally GOT UP AND WALKED OUT....what a joke!!!!

• Pros: NOTHING, NOTHING, NOTHING
• Cons: SERVICE, ATTITUDE, HOSTESS

09/29/02

loads of bad food

by crb5428 at Citysearch

Hungary for canned food? Here is your place.

Lots of it for the bargain glut hunter.

Have no taste buds? Here is your place.

• Pros: big, noisey, dull food
• Cons: big, noisey, terrible dull food

09/20/02

dissapointment

by relojoe at Citysearch

Cute atmosphere, but I would not call this Italian food. Dissapointed with the quality of food. There are better places to eat in town!