Pegasus Property Management

07/02/09

Awful, Awful, Awful

by kilo78 at Citysearch

First we rented a house through Pegasus Property. We did our inspection and everything was fine. Then Hurricane Ike came and one of the trees was very badly damaged. It took 6 months for them to remove the damaged branches which were dangling from the tree. One day I came home and a huge section of the tree was in the driveway. If I had been there, my car would have been wrecked. Finally I said I was going to hire someone to do it and give them the bill and Pegasus finally did something.

In the lease there is a clause that they will charge you $100 for a call out so you end up replacing parts and doing the repair work yourself just to avoid this charge.

Our lease was up and then our rent went up $200 a month. So we ended up leaving. We asked for a walk through but were told it wasn't their practice. I thought this was weird until I got my security deposit back and saw why they didn't want to to a walk through. They charged over 10 times what it would have cost me to fix the minor items they found. When I complained, they cited these obscure clauses in the contract.

They sent me a receipt of the charges they sent to the owners of the house and it was ridiculous. For painting a shelf, they charged the owner $350. One of our neighbors would come and do some of the repair work in order to save the owner's of the property the fees that pegasus charged them. Beware of this company! If you want to see any of your deposit back, plan on spending some time in court.

• Cons: Move out charges, Time for repairs,

06/26/09

Time Property Management

by YaoTmac at Citysearch

Everthing I read here resembles practices of Time Property Management in Houston. Too many crooks in this business.

The FBI needs to start cracking down on these shady property managers who take advantage of absentee property owners.

• Pros: Crooks
• Cons: Crooks

10/03/08

Ditch these losers!!!

by PegasusHater at Citysearch

These guys manage our condo property, which was damaged badly via Hurricane Ike. My boat was destroyed via being lifted off of the dock and placed on the land via the storm surge, and I made an insurance claim within minutes of the destruction. However, I have been harassed by Pegasus (Carla is the witch's name) about getting the boat off of the property, even though their dock was defective (the boat was tied up properly, but the dock cleats came off). They have no heart, are not able managers, cost me and the other residents way too much in the way of maintenance fees, and are simply incompetent. My insurance company is great, as are all other folks in Houston who are trying to deal with this disaster, EXCEPT for the idiots at Pegasus, who have no clue as to integrity or sympathy for the folks who are hurt by a natural disaster. By the way, the roof was blown off, and when I asked for them to give me an estimate as to when I could get their insurance info (when Carla the harasser called me) to make my claim for relief against Pegasus for the damage done to my unit, I was told that it was not my concern, and that I could expect the info sometime next week, when it suited them.

Folks, see the difference? When Pegasus needs something (i.e. boat removal), they are vicious, when it is up to them to perform their responsibility, they defer and obfuscate.

SHAME ON THEM!!! DO NOT HIRE THEM!!! THEY ARE BAD NEWS...

• Pros: None
• Cons: They are ugly and unprofessional

06/05/08

Cover your behind when doing business with Pegasus!

by psykoz at Citysearch

Prior reviews point out that these guys are pretty snide in their practices and they are. Biggest complaint is, their repair rate is very high which affords them minimal effort leaving you repairing their property(ies) from long term neglect. When I say minimal effort, they charge you for repairs on old neglected items that will likely break again and soon! Routine walkthroughs and their critique of living standards force you into being a demo unit! On move in date, inventory ALL imperfections to the 't' (toilet seats slide? any plant life in the yard that looks unkept, trees on or near fenclines), because they will when you move out. Up for torture by doing business with them? If so take pictures of everything when you move out, they will not hesitate to falsely or innacurately ring up charges. My deposit with them was $900 and they inched charges up to $1100. I fortunately had some casual photos that forced them to remove charges. It took 1 week of haggling to get $250 of my deposit back which was far less than what I should have received. Note: they will try and pawn off normal wear and tear items onto you, touch up paint for example is their responsibility under TAA. Otherwise for the price they are not bad but you'll spend your savings in move out fees if you are not careful. When issued move out charges, they will charge you full service. A good example is if only 1/8th of the driveway needed to be pressure washed they will charge you for pressure washing all drive ways! If you want more details about my experiences email me at psykoz at texan dot net.

• Pros: Cheap
• Cons: Greedy, Neglectful, Unfair Practices

06/01/08

Pegasus & Their Clients: No Strangers to the Courtroom

by tst1 at Citysearch

BEWARE! Pegasus is the curtain between you and an absentee landlord who will claim false damages upon move out and take your deposit and run after your lease is over. Will trash your credit with accounts with questionable information. And Pegasus is somewhat protected by law, their alibi being they blindly act only as their landlords are telling them to. (uh-huh)

If you have problems, as so many in the Clear Lake area have since at least 2004, you need to serve the the property owner and forget about ever speaking to Pegasus again, as once you're no longer a tenant they will disappear behind their phones and computers.

Potential tenants: check #26 "Special Provisions" in their lease, as this is the basis for having your deposit robbed.

If you want to get your deposit back by spending a full year jumping through the hoops of the court system, use Pegasus!

05/12/08

Worst rental company ever dealt with!!!!

by alichathomas at Citysearch

We are a military family and we move alot always renting from people. we have never recieved care or seen a company so money hungy. Took them one month to fix a stove that leaked gas which is very unsafe. We have always received all of our deposit back and this time we didnt even recieve half of it back. Stating that the house smelled heavily of smoke, and we dont smoke our son has severe asthma. That there was food all over the walls. we spent two days cleaning becasue of the trouble we have has with this company through out the year. when at our six month walk through everything was fine, no complaints of smoke smell or food on the walls. To this day they still have not shown me proof (pictures) of what they are claiming. And will not talk to me on the phone.

• Pros: None