Pappasito's Cantina

02/14/09

worst management in Sugar Land

by hhallbec at Citysearch

I arrived at Pappasitos at approx. 5:40. I put my name on the waiting list because I was told that it would only take 45 minute wait. I understand that today was Valentime day and they were busy. What I didn't like is that the girls upfront kept lying to me. After one hour I went back upto the front to see where I was on the waiting list. My 5 year old grandson was with me along with my husband. The girls said that it would be about 20 more minutes and we could be seated. After 2 hours my grandson and all of us were starving, so I approached the girl upfront again and again I was told they just had 4 people in front of us and it would be any minute now. That was after two hours. After two and half hours I was tired hungry and furious. The girls then told me that it would still be another 30 minutes. This has got to be poor management on their part. I will tell everyone that will listen to me in Sugar Land not to ever go into that restaurant again. We left after 2 1/2 hours and went to the Jack in the Box. Thanks Poppositos for a great Valentime. I will never give you one penny of my money ever again.

07/12/08

Very mediocre, over priced Tex Mex

by PSD4 at Citysearch

Note to self; Self, do not eat at Mexican Restaurant CHAINS again. There are a lot of good Tex-Mex choices in Sugar Land/Missouri City/Stafford area. Pappsitos is not one of them.

I?m reluctant to mention our favorite Tex Mex restaurant in the area for fear that once it is discovered; the wait for a table will be too much. Oh OK?..its El Vaqueros ?..look it up.

We decided to go to Pappsitos (reluctantly) because one of my daughter?s friends now works there.

Again I am reminded why I don?t go to this over-priced, over cilantroed, Houston Tex-Mex chain. The food tasted like a El Chico frozen TV dinner with a double helping of cilantro.

People that grew up on Austin, San Antonio and South Texas, Tex-Mex are surely appalled and most likely would prefer day-old Taco Bell than the un-inspired, over priced, (did I mention over cilantroed?) crud they serve at this place. The spearmint after dinner mints are quite tasty if you like cilantro flavored candy.

• Pros: The Chips were not over salted
• Cons: Tasted like a TV dinner.....slathered in cilantro

10/16/06

rapidly falling downhill

by slowhand44 at Citysearch

After several visits ,I will never waist my time with these people again.They are constantly out of what I order,and they charge extra for cheese and sour cream on fajitas even though they already charge $14.00 for chicken.My nachos had no peppers And they charged me extra for them.The manager was indifferent and offered to take the charge off for the peppers.The point is that this is a cheap,sleazy way to do business and has no place in a supposidly upscale tex-mex restaurant.Poor service and weak drinks add to my disappointment.

• Pros: parking, nice patio
• Cons: service, quality, price