1744 Dulles Ave, Sugar Land, TX | Directions 77478
29.600333 -95.582565 View WebsiteView More
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Badly managed store. This was the third time we went for food. Again, the customer service was horrible, long wait. Finally, we decided to go drive-thru with our receipt to claim our food. Not only are they always short staffed, the professionalism is lacking. Employees can't seem to communicate in English, and if they do, they call us "Yeah, man", or throw hands up "C'mon man!" The other issue we noticed is the problem with their building. One time we noticed the ceiling insulation fell in the dining room. This time, the dining room is flooded after the rain. If the store is badly managed, God knows how clean the kitchen is. We'll never go back again.
Fast-food chain attracts a drive-thru crowd with its made-to-order burgers and specialty sandwiches..
In Short
Since 1951, this quick-serve restaurant has catered to on-the-go motorists, pioneering drive-thru dining and a broad selection of distinctive fast-food items. The menu emphasizes burgers like the best-selling Jumbo Jack--a thick patty topped with lettuce, tomato, ketchup and mayo-onion sauce--but value items like stuffed jalapenos, bacon-cheddar potato wedges, and "monster" tacos are popular, too. Breakfast and sourdough sandwiches, salads and real ice cream shakes round out the offerings.
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