Doesn't Recommend

Laura W.

Joined 1 year ago

Make sure Dulce is not working when you go. 10 o'clock craving hits - WE NEED DQ! So, I head out with my daughter to get eats and treats. Dulce kept cutting me off while I was trying to order. Finally after 4 times of asking me, "is that all", I told her that was all. I got to the window, she gave me the total, I paid - window closed (she's busy talking to the boys), I got change- window closed, she's busy talking to the boys, treats ready first- she handed these to me and as you can guess window closed so she can talk to her male coworkers. As she's talking to them - our food is put on the counter by another worker but she is so busy talking to the guy wedged in between the machine and the wall that she didn't notice. Of course, we were missing items, I had to ask for my receipt and the order to be corrected which of course took time away from her social hour and that REALLY bothered her. At any rate, this horrible customer service is not acceptable, and regardless of how much she makes per hour - she should provide the best service possible. Of course Dulce is more concerned with social hour with her male co-workers.

Recommends

DQ4

Joined 2 years ago

well-known best ice cream, and food are good too. ice cream cone, sundae, milk shake, blizzard, banana split, ................, burger, hot dog, chicken strip, better onion ring and french fries, tacos ........................

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Contributor

Joined 10 years ago

A soft-serve ice cream haven for little league teams, teenagers and families.. In Short
Vanilla and chocolate soft-serve ice cream is the foundation for this chain's popular sundaes, banana splits, peanut butter parfaits, milkshakes and chocolate-dipped Dilly Bars and cones. Blizzards made with such candies as M&M's, chopped up Butterfingers or Reese's Cups are a well-loved favorite.