“We have now had our shutters built by the shuttermill, they have an amaizingly flawless wood shutter and the salesman/installer staff is excellent!”
Turned OFF!. We scheduled to have shutters built for our home in the memorial area. My wife and I were soo turned off by the end of our consultation with the salesmen,that we called a freind as soon as he left and used who they had used. We have now had our shutters built by the shuttermill, they have an amaizingly flawless wood shutter and the salesman/installer staff is excellent!!
Service so bad, it was surreal..... My boyfriend has a brand new home in need of window coverings. He contacted the 3-Day Blinds store on Fry Road in Katy TX and scheduled an in-home consultation for 7pm one day this week. The consultant who was assigned to meet us was a man named Thomas. It's difficult for me to understand how this man ever sells anything to anyone. He is rude and pushy, and he acted as if he were doing us a favor. He was put out by having to answer our basic questions, show us samples or help us make a decision. When he quoted a price of $3400, he expected us to make a decision on the spot so that he could begin taking measurements. I don't believe that my expectation of good customer service is unreasonable... especially when a considerable sum of money is at stake. The experience has unfortunately irrevocably damaged the reputation of "3-Day Blinds" for me. We'll take our business elsewhere.
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