Doesn't Recommend

Rachel M.

Joined 4 months ago

THIS PLACE IS THE WORST!!! PLEASE DO NOT TAKE YOUR ANIMAL HERE! we happened upon this place because we lived down the road, and we needed someone who accepted CARE credit- my husband lost his Job of 15 years, and we were on a VERY fixed income, due to living off of severance, and no promise for a new job- (we have since moved out of TX and he found a good job, but it was a scary for a bit there!) anyhow, our dog ended up with a terrible ear infection, and we did not have the money to treat it immediately, so i did what i could (natural remedies, etc) well to no avail, it only got worse, finally i had some room on my care credit, and contacted this place- explained our financial situation, they got us in right away, I explained our financial situation, and also explained that we needed heart guard, as we ran out and he was at risk- well he first told me that the two ear swabs that he had to do would be $40 each, and then, once he did them, he indeed found infection (DUH! it was very OBVIOUS, just by looking at his ears) once diagnosed, he gave me 2 prescriptions, a 4 oz. bottle of ear wash, charged me $40 AND a 15 gm tube of tri-otic $40- (YES FOLKS, $80 for meds that i found on Amazon for $25 total!) he also told me that he would not even give my dog the heart guard or the test, because his ears need immediate treatment, so again, my dog was without heart-worm preventative. I also must add, the whole time he was talking up his NEW CAT-SCAN machines that he was getting in a few weeks! (he needs to get a new office, first, it's AWFUL) when i was finished, i had 2 ear swabs done, 2 prescriptions and an office visit charge, and my total was OVER $220! when it sunk in that evening about the meds, i called the next day, it must have been his wife who answered- I was super nice, and stated that i think they might have made a mistake on the charge of the medications? i told her what i paid, she said that there was no mistake, and then i explained that i paid $13 at my last vet for the ear wash, and i also found them both on amazon for under $30 for BOTH- she responded with "We are allowed to charge any price we'd like with prescriptions, and that is what we charge!" so i told her that they are THIEVES, and i hung up- I was SO angry!!! this place is by far THE WORST, besides that it is DIRTY, and needs new floors and lots of updating! on the flip side, his vet assistants were AWESOME! they clipped his nails without the dr knowing for free and i could see that they knew he is a poor excuse, but a job is a job! just to finish it off, i just had THE best experience here in GA, My dogs' chronic ear infections are back, i took him in, he received 2 vaccinations, 2 ear cultures, 2 prescriptions, heart-worm test AND 6 month supply of heartguard and the dr even cleaned his ears and showed me the proper way to do so, and it was UNDER $220- PLEASE, i will say it again- DO NOT GO TO THIS VET-

Elizabeth L.

Joined 4 months ago

After moving here from Florida and leaving our beloved vet of 20 years, we brought our dog here who was losing weight for no obvious reason. After having to sign a dozen "release forms" for things like "has your dog ever bit someone" and promising to pay, etc. The vet did a quick exam and I agreed to have my dog's blood drawn because I'm a nurse and knew it must be something metabolic. Well, $290.50 later, after getting back the test results, the vet said he thinks our dog had either leukemia or a lymphoma and wanted to start by doing several X-rays that would cost over $500. I KNOW that X-rays will usually not pick up a soft tissue tumor and that he was wasting mine and my dog's time. The front staff was not very sympathetic and after finding out it was his wife, I could see that all they were really concerned about was my $$$.

I found another vet soon after that who I'm very pleased with. (Blackhorse Animal Hospital).

Coincidentally, I was driving down 529 yesterday and saw 2 dogs at the end of their driveway, way too close to the busy road. I pulled in and the dogs ran under the deck. I went inside to ask if maybe they escaped from the kennels. The receptionist told me "no, the kennels are secure" and showed no concern that these dogs might get hit by a car if left out there, and said all they could do was call animal control and that they could not be responsible. I told her that I would be responsible if they could help me catch them! she said they couldn't, so I walked out and easily got the 2 sweet pups in my car. I quickly remembered why we have not brought our own FOUR DOGS' business there. How can you work at a vet and not have concern for an animal?

Austin H.

Joined 7 months ago

I definitely recommend this place.100++ they are absolutely great, the doctor (Dr. Ansari) is extremely experienced and gives the owner the right advise about their pet (cat or dog). The staff are very friendly and caring. The best / affordable prices. They advise (best out of best) you before-hand about the conditions of your pet.

Competitive Prices

Excellent Boarding Facility in and around Houston

Friendly Staff

High-Tech. Equipment

Care Credit Plan

You just don't get all these credits overnight, my honest opinion, this is the best facility you can get in that area of Houston. I had great experience every time I visit them. Keep up the good work Dr. Ansari and staff.

Angel M.

Joined 10 months ago

I do NOT recommend this place. I used to work there and they disrespected and lied to the employees. I was fired because of a possible medical condition. They also have a question on their application, asking if the applicant has a mental illness, which is illegal to have on there. They stack charge after charge during the examination and, when the doctor cannot perform all of the services pets' owners already paid for, he does not give a refund or even a partial refund. He lies to the pets' owners and, if the owners cannot pay, he begins to disrespect them. The only kind people that work at this establishment are the kennel help and the afternoon receptionist. The doctor and the morning receptionist (his wife) are rude and disrespectful. I refuse to bring my cat to them because I do not trust this business. If I could, I would call all of the clients that bring their pets to this hospital and tell them to never bring their animals here again. I feel strongly about what I say. DO NOT trust this animal hospital. This is coming from a former employee. STAY AWAY FROM THERE

Doesn't Recommend

charliebrowniee

Joined 7 years ago

TERRIBLE WANNA BE ANIMAL HOSPITAL! I joined this site just to be able to tell you STAY AWAY FROM FM 529 ANIMAL HOSPITAL! BE WARNED! ALL THEY WANT IS $$$$! Even the student there was scared of the vet and his wife (the receptionist)! The warnings are correct:

1st warning sign: they charge for the visit before actually examining your pet, then stack on charges while being seen.

2nd warning sign: they will change their tone as soon as they find out you have a regular vet

3rd warning sign: they will disregard all records you come in with and claim that the doctor previously seen is incorrect

4th warning sign: they will force you to sign a receipt that is separate from your invoice stating that there are no returns or refunds for services or items purchased before they give you your invoice!!!!!!!!

Doesn't Recommend

Shirley F.

Joined 1 year ago

DO NOT FALL PREY TO THESE VULTURES! At first, I was pleased with the examination of my new puppy and the prices of the service I received 4 weeks ago. On the first visit, the vet told me my puppy had both round worm and hook worm and offered one fix-it-all pill for $20 and another medicine that was way out of my price range. I was given a stern talking about how important it is to act now to prevent later. I told him that the owner of the puppy had given her a de-wormer and flea medicine a week before I picked her up. Since she had already had her de-wormer given one week prior, I didn't want to give her anything else for fear it would cause a side-effect. He insisted that if a vet didn’t give her the medicine, it didn’t count. I then doubted what the vet said he saw, as I had not seen any worms in her poo and haven't seen any in the last 4 weeks that I've had it. Today, I took her back for her second exam and set of shots. He didn't examine her at all. The nurse took her weight and temperature then he came in and gave her the shots and walked out of the room. He didn't ask me questions or ask if I had any concerns or questions. So, I asked the nurse if I could speak to the vet really quickly. I asked if he could check her again for worms before I gave her anything else. At this point he became agitated and snapped at me. He raised his voice telling me that he wasn't going to waste his time testing if I wasn't going to buy the de-wormer from him. I was caught completely off guard! I asked if I could come back for her last set of shots in a month and get a prescription for the 3 in 1 worm, tick, and flea chewable. He declined and said he wouldn't help anyone that didn't buy the medicine he offered. Now, I don't know what vet's make and I am far from an expert on that kind of work but I think this guy was completely out-of-line and his primary focus was on the green dollar and not the health of my puppy. If he doesn't want to help people that can't afford his overpriced worm medicines and at least bring him business by getting their shots, then I have no desire to take my puppy there again. Sadly, he just lost out an opportunity for another set of shots, rabies shot, and spay. I'll take my business elsewhere, find a vet that will treat me like a human being and give me the prescription I need to make sure I have a healthy animal. There was no need for his tantrum. I now firmly believe this place is a fraud and shouldn't be caring for pets.

Doesn't Recommend

Deidra P.

Joined 1 year ago

Just Don't Care. I walked into this clinic with a stray dog I had just found hoping to get her scanned for a microchip. The receptionist at the front desk told me they did not have a microchip scanner but I didn't believe her for a second. What vet clinic does not have a microchip scanner? Do they not insert microchips? I work in a vet clinic and I know exactly what was going on. The receptionist did not want to be bothered if there was a microchip because it can be a little irritating to track down the owner's information. I get great joy out of helping reunite a lost dog with its owner obviously that receptionist does not and it reflects badly on the clinic.

Recommends

sharon A.

Joined 1 year ago

Boarded Dogs. Great experience.. I boarded my 2 dogs during Thanksgiving weekend. They were able to fit us in last minute and the dogs had a good experience, as well were well taken care of.

The staff was very friendly and I would recommend.

Doesn't Recommend

Tropicgrl

Joined 3 years ago

Do not go here. These people are awful.. "Eh" do not describe my experience. It has been a year ago and I could not find a review site for these people because (not internet savy), now I must share my experience. I took my dog to have him nuetered. They were very nice at first and I felt comfortable, but once they had my baby, all hell broke loose. First, I had my dog obtain shots at another facility and they stated that they cannot accept it and that he will need more shots (after they performed the work), my dog was clean and NO FLEAS, the so called doctor stated that there were fleas on him. This I know was false so they pin me for another cost, then after i stated my concerns, the doctor came out and did not say a word, did not look at me, and did not acknowledge me at all, the young girls did not know what to say and they called their Office Mother, who basically and falsly stated she told me all of the charges or possible charges. I was so stunned and I could not believe how they could handle business like this. The customers behind me stated they experience this too and I asked why the heck do you still come (her dog was suffering, not even walking (scooted around on a pillow) and been in this condition for months so I was not too keen with her either, how could you let your dog suffer so, putting it to sleep would of been humane), but that was another story and a seperate issue. This people are cheaters and I was the lucky one that these high and mighty so called doctor performed on. Their business office are liars.

Doesn't Recommend

Rachell P.

Joined 1 year ago

DR ANSARI IS A CON & SHOULD HAVE HIS LIC. SUSPENDED. ABSOLUTELY HORRIBLE EXPERIENCE! After purchasing a puppy, of which was properly cared for and vetted prior to purchase I took him to my regular vet. This was less than a week ago. My pup had a clean bill of health as of February 9th. We have experienced loose stools which our vet thought would be caused from the change in diet. Today is February 17th and we are still experiencing watery bowels. My thought was to save the hour and a half trip to my regular vet and take him in to be seen close to home to make sure he isn't dehydrated and make sure we as puppy parents are doing all we can to make sure he's happy and well taken care of.

FM 529 Animal Hospital - Dr. Ansari - expressed with particular distress that our dog has somehow contracted several types of worms (that he didn't have 6 days ago) He prescribed three medications, two for worms and the other turns out to be nothing more than imodium (over the counter). I was charged 20.00 for one pill of each wormer, then was charged 45.00 for a total of 5 over the counter imodium! After it was all said and done with I am out just under 200.00 for a dog with the runs!

I call my regular doc and find that everything he has claimed is wrong with my pup is incorrect! I will never again (for the sake of saving time) go to anyone other than my regular vet! And for the love of God will never again go to or recommend that ANYONE take a loved pet to this clinic.

1st warning sign: they charge for the visit before actually examining your pet, then stack on charges while being seen.

2nd warning sign: they will change their tone as soon as they find out you have a regular vet

3rd warning sign: they will disregard all records you come in with and claim that the doctor previously seen is incorrect

4th warning sign: they will force you to sign a receipt that is separate from your invoice stating that there are no returns or refunds for services or items purchased before they give you your invoice!!!!!!!!

if you love and care for your pets, regardless of your situation and would like a vet who will love your fur-family as much as you do take them to Dr Webb, True Companion Vet in Spring Texas! It is worth the drive and worth the money! YOUR PET WILL THANK YO