Amerigo's Grille

10/05/2008 Posted by Wildcat1

We received promotional material in the mail and this place was recommended by a friend. I cannot comment on the food as we didn't make it that far. The hostesses were a couple of 17 year old kids that were essentially clueless. However, most 17 year olds are clueless and this appears to be one of many poor decisions made by this "upscale restaurant". We had a reservation but asked to be seated on the patio for a drink. The waiter brought bread and olive oil and never returned. We proceeded inside after our drink and the hostess asked us how we liked dinner. After explaining that we were ready to be seated she took us to a long row of tables that is one step up from sitting at a damn picnic table with the rest of the restaurant. The waitress was pompous and we decided it wasn't worth our time to stay. We decided to cash out and not order dinner. The waitress happily obliged our request and we left. We went to Kirby's and had a fantastic dinner at a restaurant operated by adults. This is a pathetic restaurant. The prices are the same as Kirby's but the wait staff and management have no clue. I have heard good things about the food but the restaurant is essentially operated like a Chili's. We have small children and go to Chili's but I am not expecting a fine dining experience when I go there. Honestly the staff a Amerigo's could probably learn a few things about customer service from any local Chili's. Again, I cannot comment on the food but unless significant changes are made I would never return to this place again. Too many other good choices in town to deal with ignorant and argumentative wait staff. Don't waste your time or money.

02/11/2008 Posted by Courtshepp

I wanted to take my fiancé out somewhere nice and I had heard that Amerigo's was romantic so I thought I would give it a try. When we arrived, we were promptly seated, but we were seated at a table that was only separated from the two loud drunk women next to us by a table-high divider wall. We had to ask to be moved to another table because they were practically sitting at our table. We ordered the avocado crab pancake for our appetizer, and waited about 25 minutes for it to arrive. The waitress apologized and said she would try to make it up to us by comping our dessert (which she did not do)! Nonetheless, the appetizer was fantastic, but that was about the only thing! We also ordered soup, and before we were halfway done with our soup, our meals came! This is very irritating seeing as though the table was barely big enough to fit our soup and bread basket. My fiancé ordered a "Chopped salad" and a and I ordered parmesan encrusted veil. The chopped salad was supposed to have avocado, chopped cucumber and blue cheese crumbles, but we noticed that it did not appear to have any of these things in it. We then asked the person who brought us our food (Not even our waitress), "What kind of salad is this?" he told us that it was a ceaser, we sent it back and then our waitress comes back with the same salad with a few chunks of avocado placed on top of the same salad we had just sent back and told us that it was the chopped salad. My veil was tough and overcooked and not worth $36. We wanted to see if the desserts were any better, but regrettably, they were not! We ordered the chocolate mousse and it was nothing to write home about. The mousse tasted like canned whipped cream. I would not recommend wasting your time or your money at Amerigo's the food is over priced, the staff was argumentative the manager was non-existent and the seating is not comfortable! Other than our appetizer, they don't deserve a star at all!

Pros: Ambience, wine

Cons: Service, food quality, comfort of seating