Houston >Houston Shoe Hospital
“My rather expensive white shoes, instead of being dyed a simple red to match the swatch, had red paint (wrong shade) slapped on them EXCEPT on the five white finger-shaped circles where the worker was holding the shoe.”
Since 1906, Houston Shoe Hospital has been providing quality shoe and boot repair in Texas and our proud family tradition continues today. We will bring that "new shoe" look, and keep the same "broke-in" feel. With over 100-years of shoe and boot repair experience, and our talented craftsman will handle your favorite footwear with the utmost care and attention. Let Houston Shoe Hospital resole, re-heel, repair, and or completely refurbish any shoe or boot in your closet. We also offer a wide variety of services on belts, purses, & luggage. Come by one of our stores in Houston and see how the world's largest & most experienced shoe repair company. And if you can't get to one of our stores store, check-out our Online Mail-In Store & get the same great service at your front door! …
Was very impressed with the speed with which my shoes were repaired (1 day) and with the helpfulness of the staff (Perci). Though I would not describe the prices there as cheap, I feel the quality of the repair is worth what they charge.
Hi, I want to thank Percy for doing a great job on my black leather bag. I needed a new shoulder strap and Percy duplicated the old strap. Wow, the bag looks like new and since the bag is my travel bag, I looked good wherever I went. Thank you, Percy.
Great Shoe Repair. The workers were very knowledgeble of my needs and were able to salvage a pair of work shoes that I would have otherwise thrown out. They were great!
People said it couldn't be done. Much loved and badly worn Birkenstocks needed new soles and a reengineering of the cork undersole. And they did it! Now I have a like-new pair of B'stocks that are already broken in. Kudis to Percy and crew.
Home Run Every Time.
The nice folks at this location are always friendly, accommodating, truly helpful and genuinely enthused about satisfying my picky needs. It's like working with a hometown cobbler who keeps up with the latest innovations in the biz.
Recently brought in an expensive white leather handbag that had begun to fade yellowish, asking if they could return it to its original beauty. They under promised (it will look good, requires dye, may not be perfect) and over delivered (it's BETTER than the original ever looked, and yet oh-so-natural looking).
Par for the course. Have been bringing 10-15 pairs of shoes and boots a year here for a decade - you couldn't get me to try someone else because they've never failed to be timely, honest and high quality.
Great Service. Had 3 of my favorite pairs of heels repaired and they look like new!!!
Great Shoe Service. Recenly had my 12 year old Johnston Murphy 'Melton' dark brown dress shoes re-worked with new soles, heals and uppers conditioning. They look like new! Always get quality service from HSH.
Great Work on my Husband's Shoes. VERY nice work done on my husband's expensive business shoes - heels, soles, refurbish leather. They look fabulous !!! Percy helped me and he was very good. I recommend using them for all men's shoe needs !!!
Avoid at all costs. I agree with the last reviewer. Unless you don't mind having your shoes destroyed, avoid at all costs. These guys have been losing a lot of business lately and had to resort to flying their adds in a bid to get it back. Snotty manager who won't take responsibility for really bad work. Be warned.
Worst experience ever.. I took a pair of my AGL flats to the houston shoe hospital on Chimney Rock. The soles had worn down and I wanted them replaced. I got my shoes back a week later and the soft napa leather was shredded! The upper edges of the binding were eaten away, exposing the elastic and circular pieces of the inside leather were gone. They appeared to have been chewed away by mice or rats. I learned from the manager (who assumed no responsibility for the damages) that they actually send their shoes off to a warehouse somewhere to get the work done. I was extremely uncomfortable and disappointed in learning this fact. Unfortunately my husband had picked them up without looking them over carefully and had already paid. I brought them back promptly and told them and they offered to repair the upper part of the binding with calfskin but not the circles that had been eaten away on the inside and I did not receive a refund. I will never go back there and leave my beloved shoes in the negligent hands of such a poorly managed establishment. I'm just glad I didn't bring in my prized croc-skin boots, as I'm sure that would have ended in some sort of disaster. And I agree with one of the other reviewers: if these guys could be given a negative rating, I would put it as low as possible. If you love your shoes, don't take them here.
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