Past Era Antique Jewelry

12/19/07

Superior customer service.

by philologus at Citysearch

After visiting what seemed like every high-end jewelry store in the city (Tiffany, Bulgari, Cartier, the new DeBeers store in the Galleria, Bailey, Banks, and Biddle, etc.) - and many more on-line - in search of a Christmas gift for my wife, I could not have been more pleased to find Past Era. The level of customer service I received from Marion and her associates was simply superlative. Everyone was warm, friendly, and, most important of all, extremely knowledgeable. These are not simply salespeople trying to earn a commission; Marion's knowledge of, and passion for, antique and estate jewelry is impressive and very evident. I had such an enjoyable experience picking out a necklace for my wife that I can't wait to come back and shop here again.

The selection is also quite impressive. They have a good number of pieces on display, but many more in stock. When I described what I was looking for (an understated necklace), Marion brought out three or four items that were ideal. She spoke knowledgeably about each piece, and there was never any kind of sales pressure at all.

I find a great deal of the jewelry at standard high-end jewelers to be a bit gaudy, hence my appreciation for antique and estate jewelry, which always seems to be tasteful and elegant.

In sum, do yourself a favor (and avoid the Galleria!) and visit Past Era. I will never visit another jewelry store.

• Pros: Service, parking, selection, quality of merchandise

11/30/07

They can help you find the perfect thing!

by mhoting at Citysearch

I was quite nervous about finding just the right present to give as an anniversary gift! I went to several different places and by the time I arrived at Past Era I was very frustrated. I can't believe they were able to help me figure out just the right thing. They wanted to know things like what her personal style was and did she wear more yellow or white jewelry. I'd never thought about that. Anyway, my wife loved her surprise and I will be going to Past Era for each anniversary. Thank you Marion, Michelle, Melissa, Cristina and Lindsay!!

• Pros: The people that work there and the selection
• Cons: none

11/15/06

Beautiful, unique antique jewelry in a friendly and informative setting

by gglober at Citysearch

My financee's desire for an elegant and special engagement ring led us to Past Era. We were shown special rings fashioned during an age when workmanship and quality were valued. Knowing very little about antique rings, I was gratified to be helped by staff who obviously were experts. Better yet, the information given us about quality, history, and care of the ring was clear and succinct.

Well done, Past Era! I plan to return prior to anniversaries for bracelets, earings, and broaches.

• Pros: Parking is convenient. Ambience is friendly and helpful.