Past Era Antique Jewelry

05/23/11

Excellent Service! Excellent Inventory!

by Momma Scandalous

When you go to past era, you arrive at an amazing display counter with some of the kindest, forthcoming, ladies. I am nothing short of amazed when I gaze at their inventory.

My husband bought my engagement ring there 5 years ago and to this day, I still look at it a minimum of 5 times a day. Well, that was until I lost my diamond. My mistake for not getting the prongs tightened on a regular basis - or even at all in my case. Michelle was so thoughtful and accomodating. Our ring was a special cut that is not made anymore, and also requires a very specific size. I thought it would be impossible to replace. She took time going through all of her inventory and found just what I needed to return it back to it's original beauty. In addition to the diamond she had her experts re-peirce the ring and build it up where it has been worn thin after nearly a century. The price was great and they have exceeded my expectations.

Thank you so much Michelle and staff for your remarkable service and compassion for my specific circumstances.

12/19/07

Superior customer service.

by philologus

After visiting what seemed like every high-end jewelry store in the city (Tiffany, Bulgari, Cartier, the new DeBeers store in the Galleria, Bailey, Banks, and Biddle, etc.) - and many more on-line - in search of a Christmas gift for my wife, I could not have been more pleased to find Past Era. The level of customer service I received from Marion and her associates was simply superlative. Everyone was warm, friendly, and, most important of all, extremely knowledgeable. These are not simply salespeople trying to earn a commission; Marion's knowledge of, and passion for, antique and estate jewelry is impressive and very evident. I had such an enjoyable experience picking out a necklace for my wife that I can't wait to come back and shop here again.

The selection is also quite impressive. They have a good number of pieces on display, but many more in stock. When I described what I was looking for (an understated necklace), Marion brought out three or four items that were ideal. She spoke knowledgeably about each piece, and there was never any kind of sales pressure at all.

I find a great deal of the jewelry at standard high-end jewelers to be a bit gaudy, hence my appreciation for antique and estate jewelry, which always seems to be tasteful and elegant.

In sum, do yourself a favor (and avoid the Galleria!) and visit Past Era. I will never visit another jewelry store.

• Pros: Service, parking, selection, quality of merchandise

11/30/07

They can help you find the perfect thing!

by mhoting

I was quite nervous about finding just the right present to give as an anniversary gift! I went to several different places and by the time I arrived at Past Era I was very frustrated. I can't believe they were able to help me figure out just the right thing. They wanted to know things like what her personal style was and did she wear more yellow or white jewelry. I'd never thought about that. Anyway, my wife loved her surprise and I will be going to Past Era for each anniversary. Thank you Marion, Michelle, Melissa, Cristina and Lindsay!!

• Pros: The people that work there and the selection
• Cons: none

11/15/06

Beautiful, unique antique jewelry in a friendly and informative setting

by gglober

My financee's desire for an elegant and special engagement ring led us to Past Era. We were shown special rings fashioned during an age when workmanship and quality were valued. Knowing very little about antique rings, I was gratified to be helped by staff who obviously were experts. Better yet, the information given us about quality, history, and care of the ring was clear and succinct.

Well done, Past Era! I plan to return prior to anniversaries for bracelets, earings, and broaches.

• Pros: Parking is convenient. Ambience is friendly and helpful.

10/13/06

Beautiful Selection, Outstanding Service

by withexception

I shopped several Houston locations for Art Deco filigree engagement rings, and Past Era had the best selection of original rings. I told them my price range, and they quickly showed me several pieces. Each ring was beautiful and unique. Not only did they have the most to offer, but Past Era's staff was also much more personable and helpful than any other store. They not only catered to the specific details I wanted in the ring, but their attitudes and personalities helped make that search and purchase both personal and memorable. I highly recommend Past Era.