(713) 523-0800
2111 Norfolk St
Houston,
TX
77098
29.7325
-95.4108
Neighborhoods: Central, Greenway/ Upper Kirby
What People Are Saying About Star Pizza
The Editor
Contributor
Citysearch
In Short – Star Pizza has been cranking out pies in this funky old house in Montrose since 1976. Because of its reliability and quality ingredients, it stays pretty crowded. Some prefer the thin crust, but thick whole-wheat crust holds up better under a mountain of toppings. Specialties like the Joe (spinach, garlic) and the Starburst Deluxe (pepperoni, ground beef, sweet onions and cheese) are mainstays. Sandwiches, salads and lasagna round out the menu.
10/10/09
Can we dump the "Montrose" label
by fakeracismstopcryingwolf
Whether or not Star Pizza itself calls this a "Montrose" location, it is not in Montrose. At least not the Montrose that most of us want to avoid when thinking about who is handling our pizzas. 59 and Shepherd is hardly "Montrose" so give it a rest already.
- Pros: Great pizza
- Cons: None
09/19/09
TERRIBLE CHICAGO STYLE PIZZA
by Ostun
Ugly place and TERRIBLE Chicago style pizza, I do not think I will be back- NEVER-
08/03/09
Good Pizza... TERRIBLE Service
by elemenoh
I've been enjoying Star Pizza for too many years to count. I'm 37 now, but have been eating there for WELL over 20 years (Norfolk location).
My wife & I recently ordered a pizza to-go, as has been our Sunday ritual for the last 3 years. When we got the pizza home, we opened the box to find the exact opposite pizza to what we usually get (anchovies, pineapple, jalapenos, wheat-crust, deep-dish).
I called to explain the situation to the management, and they said, no problem... just bring it back. We live 45 miles from Star's Norfolk location (we live in Pearland), so that wasn't an option. Eric & James (managers) assured me that they'd make it right by either a) refunding our money, or b) placing a 'credit' against my phone number/account.
Guess what... called in to exercise my 'credit', and lo-and-behold... no record of the transaction. I first spoke to Eric who was unwilling to assist and make it right, then I spoke to James, who was also unwilling to help and make it right.
I AM EXTREMELY ANNOYED by this situation. As I said earlier, I’ve been enjoying Star Pizza for 20+ years, but their unwillingness to make this situation right, has soured them in our mind. THEY HAVE LOST ME AS A CUSTOMER, and when I told them that they were losing my business, James said, and I quote, “Fine with me. Don’t call back”.
Eat at Star if you want good pizza. If you want decent service and customer satisfaction, eat elsewhere.
- Pros: Pizza
- Cons: Manager's Willingness to "make things right"
The Details on Star Pizza
The Extras:
Need a place to host a birthday party or get-together? Check out Star Pizza's X-O Room, which features a private dining room, pool table and seating for up to 49.
Where to Sit:
The expansive deck is perfect for people-watching while waiting for a pie.
Smoking Permitted:
No
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