Recommends

MsLindaC

Joined 2 years ago

This is the place to Meet & Greet & Yes, EAT!. Let me first tell you, that, their is always a wait, each time that I've been, but the food is very good. I started out eating the breakfast, I moved to the meals then to the sweets. They have the best cakes by far. The German Chocolate Cake is a favorite. I took my friends, my children, & other acquaintes, they loved the place. I've always had good customer service, but this is a very busy place. The Crowne Plaza Hotel..is a wonderful place to stay, if visiting the Houston area. House of pies is on Kirby @ Sw Frwy. You will not be disappointed.

Doesn't Recommend

ElizabethCaz

Joined 2 years ago

Customer must wait. Let me start by saying the food is excellent, and thats about all they have going for them, if it wasnt for the food I would never go back, let me tell you why. Horrible Customer Service. You walk in and no one greets you, you stand there for about 2 minutes or longer, Ive stood over 5 miutes waiting for someone to notice me to sit me and my friends. Ive learned to sit myself. And when its time to pay most of the time there is no one at the register, and so there is more waiting, and employees see you but since the register is not there job they igore you, instead of helping to get the cashier. They should just have a sign that says "sit yourself".

Doesn't Recommend

ShannonLyn

Joined 4 years ago

Bad Service. I have been eating there for over a year and over the past several months it seems like the waitress always gets our order wrong, then cuts corners and brings us cold food. I just visited Sunday and the order was no where close to right. Then when we got the right order the eggs were cold and the french toast undercooked. I am not impressed at all and will find a different place to eat breakfast.

Recommends

ironhelixx

Joined 11 years ago

I love House of Pies - good food/Great service. I have been going for years and have had consistently great service and the food has always been good. I love this place. Inexpensive too. :)

Recommends

subdave

Joined 8 years ago

Cross Dresser. This sighting has stuck in my head for over 25 years. I was eating a late night snack at this restaurant when a man, in full colorful outfit consisting of a dress, scarve, and high heels jumped up from his seat at the counter and forcefully declared after being taunted, "I'll start wearing pants when women start wearing dresses!" Everybody in the restaurant was momentarily stunned by this comment. After a few seconds, one could hear a few chuckles and the look of amusement on many diners' faces. It is not often that one gets to experience such a spectacle! The ironic thing was that I was told by a friend before going to the House of Pies that I could witness some unusual patrons adorned in flamboyant regalia.

Recommends

rockdiva

Joined 6 years ago

Everything you always hope a diner will be. A low key atmosphere, a huge mix of people from all walks of life, competent service, and FANTASTIC food at prices I haven't seen in 10 years. I can not wait to go back. Perfection is in the details, and they don't miss a thing, even my hot chocolate was de-lish!

Recommends

strategizer

Joined 6 years ago

Plenty of Pies, Some Improvements Possible. First, let me say I've only been one time. I look forward to building on more experiences, which tells you I will be going back and would recommend it as a place to at least try once.

The best thing is their extensive list of pies. You'd be hard-pressed to think of a pie they don't have.

As for their decor, I'd say the jury is still out. It is much like an old I-HOP building that hasn't been updated since the early 70s. Some might say that is part of their quirkiness and is a purposeful atmosphere for which they are aiming. I guess I can buy it, but there are times when an update might be nice. The bench seating at the booth reminded me more of a Waffle House.

The pies seemed okay, but not as spectacular as I might have hoped. It would depend greatly upon whether you are a "whipped cream" or a "meringue" person. I lean toward meringue. I lean toward the flakier, more difficult crusts. I want the texture to be just perfect. They seem to impress more by quantity than quality. Having said that, the quality isn't bad, even good, just not spectacular. My disclaimer is that I have tasted only two of their pies, the Bayou Goo and the Turtle Cheesecake. Hopefully more opportunities will come. Go to their web site and check out their menu. Pretty impressive.

Recommends

g1nahis

Joined 8 years ago

Best 24 hour restaurant in HOUSTON!. I'm not lying. It is the best. Service may not be spectacular but what 24 hour joints' service is at 2am? The food is delish! Pies are to die for. I was never a pie girl till I went to House of Pies. Would totally recommend the Patty Melt, medium with the cottage fries (tator tots) and the fresh strawberry pie which is always fresh. GREAT PLACE.

And about the $2.50 minimum per hour - I'm a businesswoman and a once-college student. If they didn't put that minimum you knoooow that college students will just hang out there during cram time and take advantage of the free refills on coffee, while other ppl have to wait to be seated making them unhappy customers and House of Pies out of coffee without profit.

You gotta try it - just be realistic and don't expect a perky waitress who's working the graveyard shift ok?

Doesn't Recommend

aposcovsky

Joined 6 years ago

Poor customer service!. The location on Westheimer, which I have go to every Sun morning for years, has pushed me out the door. At first I thought itwas this one waitstaff person. But it all. I sit near the front and and get Coffee and a tuna Melt every time. The tuna Melt is why I drive 5 miles out of my way.

But they never return to more coffee and sometimes I never get water also. I asked for cream once and the lady never returned.

So, get the food to go!!!

The food is good and the price is fair.

The service is POOR!!!

I know a $1 tip on a $7 meal is low, but, perhaps if I got better service, I might leave $1.50.

Doesn't Recommend

papa_dough

Joined 6 years ago

Your best bet for easy-bake Jello pie. We finally were drawn in by the alluring sign on Kirby tonight. The House of Pies may conjure up nostalgic emotions; even the backed up sewer odor in the restaurant is nostalgic, I suppose. The pies were lovingly handcrafted based on the instructions on the back of Jello and cool whip boxes. They tasted OK, but face it people, you could whip up something like this in about 30 minutes at home.