| ambiance |
78.5699987411499% positive |
- “
OK Service, good location, Awesome margaritas & Steak Lupe ”
- “
The wait and atmosphere can be a little overwhelming, usually best to go at lunch. ”
- “
Great food & atmosphere ”
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The ambience is nice though. ”
- “
Lupe Tortilla has not only have great food, but a great atmosphere. ”
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We also liked this location for a great decoration, a good customer service and a good food. ”
- “
Awesome fajitas, and the best laid-back, homestyle atmosphere in town. ”
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| dessert |
100.0% positive |
- “
which DO come with beans, rice, guacamole, sour cream, tomatoes, lettuce, pico, and THE BEST homeade tortillas! ”
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| drinks |
50.0% positive |
- “
Y0ou would think the time you have to drink during your 1 1/2 hour wait would take the edge off, but here comes the rude waitstaff to spark you back up! ”
- “
Screaming kids, tables jamed together, high priced drinks, toooo long of waits, rude staff, terrible sauce (noticed I didn't say "hot sauce"), sloooow service. ”
- “
The food is wonderful, tasty as well as drinks, I must admit that the service could use some help ”
- “
The bar is a decent size and there are lots of seats outside to wait. ”
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| food quality |
84.40999984741211% positive |
- “
wouldn't mind a rude staff if the food were good. ”
- “
Best beef fajitas anywhere! ”
- “
Greasy, overcooked food, long waits while children throw crap at you from a sandbox, like zoo monkeys, poor margaritas and kitsch add up to the stuff of a Highway 6 legend. ”
- “
Absolutely the best Mexican food I have ever had. ”
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The food we got was cold and the service was horrible. ”
- “
My husband and I enjoy the beef fajitas and margaritas at Lupe's they are the best in town. ”
- “
Lupe's has the best steak fajitas in Houston, hands down. ”
- “
The food is excellent but there is not a dish in the world good enough to make up for the complete lack of customer service. ”
- “
The food is really good. ”
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which DO come with beans, rice, guacamole, sour cream, tomatoes, lettuce, pico, and THE BEST homeade tortillas! ”
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Great pico de gallo and charro beans. ”
- “
Our goal was not to get a free meal, but honestly to get a sincere apology from the restaurant that promises great customer service. ”
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And don't get me wrong, I'm no Mexican food snob -- Tortuga, El Tiempo, Teala's, Taco Milagro, Guadalahara, etc. all have great food. ”
- “
It makes for a much more enjoyable meal when the kids have let out all their energy on the playground, then when it is time to eat, they are hungry, too, and dont' care to do anything else but eat. ”
- “
It's cramped on the inside (it looks like it used to be a house or something) but the food is great! ”
- “
Their Cheekin Lupe is absolutely delicious! ”
- “
Chips and Salsa and beans are great. ”
- “
but the food can't be too bad if there are that many people willing to wait an hour and a half in a "noisy & cramped" restaurant with "bad service" almost every night! ”
- “
The best beef fajitas in the world! ”
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Fajitas, Chicken Lupes, etc... delicious. ”
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best beef fajitas in town! ”
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cold food and really bad service. ”
- “
Good beef fajitas ”
- “
Good crispy thin chips, and FANTASTIC chicken fajitas with yummy caramelized onions and perfect hot, thin flour tortillas. ”
- “
Everything on the menu is delicious, but my favorite are the fajitas. ”
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Great food, but the service could definitely use some improvement. ”
- “
Watery hot sauce that drips all over the table and your sleeves, back to back chairs so crowded you can barely move, noisy, rude staff, overpriced. ”
- “
Woo-hoo, is this good food! ”
- “
The food is so good. ”
- “
Traditional Texmex fare such as tacos, enchiladas, etc.. are good but not great. ”
- “
Allong with the Margaritas, and fresh salsa this place is the best experiance yet! ”
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and the food wasnt even that good. ”
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wasn't very keen on enchiladas, but the beef fajitas were fantastic. ”
- “
The food is really good, the wait is awful, due to the fact that they have strange hours. ”
- “
If you want great food, come here! ”
- “
My favorite Mexican food place in Houston ”
- “
the food is great, and the kids can let loose while Mom & Dad relax. ”
- “
Great food & atmosphere ”
- “
Rude employees combined with very average food makes for a bad evening! ”
- “
Service is good and the food is outstanding. ”
- “
good food ”
- “
Don't go when you're in a hurry, but the food is worth the wait--very fresh and it comes to you right from t. ”
- “
The salsa is a chunky tomato mixture which is amazing and fresh. ”
- “
Tasty fajitas, tasty chips, salsa, beans, just TASTY. ”
- “
Lupe Tortilla has the best beef fajitas anywhere! ”
- “
they marinate them in some wonderfully tasty lime sauce. ”
- “
Despite being served on a sizzler, the meat was cold in the middle. ”
- “
We also liked this location for a great decoration, a good customer service and a good food. ”
- “
My first visit there was 14 years ago, and it has been my favorite mexican food ever since! ”
- “
Good food though a kid orientated place it can be loud! ”
- “
The wait can be frustrating, the hours are strange, but the food is delicious! ”
- “
Great food and excellent service. ”
- “
Best Mexican food I've tried since I've moved to Houston. ”
- “
The food is wonderful ”
- “
Tacos al Carbon are equally delicious. ”
- “
Lupe's has the best Mexican food around. ”
- “
Great food, especially fajitas. ”
- “
best salsa in town! ”
- “
The food is wonderful, tasty as well as drinks, I must admit that the service could use some help ”
- “
Great margaritas, chip, and beans! ”
- “
their rice had no flavor, their enchiladas had onions their cheese was not melted this is the worst tex-mex restaurant I have ever been too. ”
- “
This is authentic mexican cuisine, great place to eat. ”
- “
best beef fajitas I've ever had! ”
- “
Probably not, but it is very good food. ”
- “
Absolutely, w/out a doubt the best beef fajitas that I have ever had. ”
- “
Their salsa is seriously excellent and I haven't found better anywhere in Houston. ”
- “
Good food, but the place is overrun by kids. ”
- “
Screaming kids, tables jamed together, high priced drinks, toooo long of waits, rude staff, terrible sauce (noticed I didn't say "hot sauce"), sloooow service. ”
- “
best beef fajitas in town ”
- “
Lupe Tortilla has not only have great food, but a great atmosphere. ”
- “
The wait is a little long and service is not the most fabulous but you can overlook that for the great tasting food! ”
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love Lupe Tortillas, I think their food is amazing. ”
- “
Really poor service(Worst I have ever seen), abnormally long waits, noisy restaurant filled with kids allowed to scream and roam, mediocre food, no tolerance nor exertise in handling large groups, and close quarters. ”
- “
Yummy food, but if you don't have kids. ”
- “
They are the best place in Houston to eat Mexican food! ”
- “
Lupe Tortilla is great food and a great place for families. ”
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love the tortillas and the way they marinate the beef is amazing! ”
- “
I've eaten here a hundred times and the food is consistently fantastic and the service friendly and attentive. ”
- “
Not the very best food and margaritas, but in my opinion one of the top 5. ”
- “
The beef is the best I've tasted and i'm not even a big beef fan. ”
- “
You MUST order the Carne Asada - talk about GREAT mexican food for a hangover! ”
- “
If you can get past and laugh at the quirkiness of this unique restaurant, it is worth your time because the food is excellent! ”
- “
Is it the best food? ”
- “
Good food and Great customer service ”
- “
Best Mexican food in town! ”
- “
Awful service and food ”
- “
The beef fajitas at Lupe's are amazing. ”
- “
The attitude is "Have it our way, or have nothing at all" The food is good but not good enough to wait for an hour or more and then be treated as if you don't matter. ”
- “
As the title says, this place definitely has the best beef fajitas in town. ”
- “
bad food, bad service ”
- “
The food is really, really good, but I wouldn't take my boyfriend if we wanted a quiet night out. ”
- “
enjoy the food and will go back to this mexican restaurant befor any other. ”
- “
Additionally, Lupes provides the best beef fajitas in Houston. ”
|
| menu variety |
50.0% positive |
- “
Kid's menu is overpriced. ”
- “
Everything on the menu is delicious, but my favorite are the fajitas. ”
|
| overall |
100.0% positive |
- “
This is the greatest restaurant with great service and everything else I want in a restaurant. ”
- “
I've been with my friends who have children and it's a great "child friendly" place. ”
- “
This has been our favorite restaurant since we moved back to Houston in 1996 -- but, now -- Last week, we went to the original Lupe's - 6 adults and two children, age 1 and 4. ”
- “
This restaurant is definitely a good place to get your grub on. ”
- “
It is hands-down my favorite restaurant in Houston. ”
- “
Lupe Tortilla is great food and a great place for families. ”
- “
This is authentic mexican cuisine, great place to eat. ”
- “
They are the best place in Houston to eat Mexican food! ”
|
| return potential |
100.0% positive |
- “
enjoy the food and will go back to this mexican restaurant befor any other. ”
|
| service |
47.4399995803833% positive |
- “
After more than 50 - 60 visits over the years The service from both the wait staff and the management have been unacceptable on only a few occasions. ”
- “
The wait staff is great. ”
- “
The service is very nice even when it's busy. ”
- “
I've been with my friends who have children and it's a great "child friendly" place. ”
- “
bad food, bad service ”
- “
the supervisor was rude and arrogant when we wanted to seperate our checks they did not let us do that. ”
- “
I've eaten here a hundred times and the food is consistently fantastic and the service friendly and attentive. ”
- “
The wait is a little long and service is not the most fabulous but you can overlook that for the great tasting food! ”
- “
It's just a pest, but the way we were treated by the staff AND manager was by far the worst customer experience I've ever experienced. ”
- “
Great food, but the service could definitely use some improvement. ”
- “
Combined with a very mexican environment (building, waiters, etc.) this place makes for the best mexican eating expiriences ever. ”
- “
Our goal was not to get a free meal, but honestly to get a sincere apology from the restaurant that promises great customer service. ”
- “
great servers who are very friendly. ”
- “
The food we got was cold and the service was horrible. ”
- “
Screaming kids, tables jamed together, high priced drinks, toooo long of waits, rude staff, terrible sauce (noticed I didn't say "hot sauce"), sloooow service. ”
- “
Depending on the management, the service can be disappointing. ”
- “
This is the greatest restaurant with great service and everything else I want in a restaurant. ”
- “
Poor customer service and attentiveness to our party from the staff/waiter, and disrespectful and rude manager. ”
- “
The servers were rude. ”
- “
Rude employees combined with very average food makes for a bad evening! ”
- “
Incredible fajitas, poor service ”
- “
Not worth the wait only to be treated by rude managers. ”
- “
Rude staff. ”
- “
Watery hot sauce that drips all over the table and your sleeves, back to back chairs so crowded you can barely move, noisy, rude staff, overpriced. ”
- “
The food is wonderful, tasty as well as drinks, I must admit that the service could use some help ”
- “
cold food and really bad service. ”
- “
The food is excellent but there is not a dish in the world good enough to make up for the complete lack of customer service. ”
- “
Awful service and food ”
- “
wouldn't mind a rude staff if the food were good. ”
- “
Wonderful service. ”
- “
but the food can't be too bad if there are that many people willing to wait an hour and a half in a "noisy & cramped" restaurant with "bad service" almost every night! ”
- “
We also liked this location for a great decoration, a good customer service and a good food. ”
- “
had a waiter dump a full picture of ice water down my back and still had to pay for dinner. ”
- “
Went in at 2PM and the service was below terrible! ”
- “
They continue to produce the best fajitas in Texas, and their service has impr. ”
- “
Y0ou would think the time you have to drink during your 1 1/2 hour wait would take the edge off, but here comes the rude waitstaff to spark you back up! ”
- “
Really poor service(Worst I have ever seen), abnormally long waits, noisy restaurant filled with kids allowed to scream and roam, mediocre food, no tolerance nor exertise in handling large groups, and close quarters. ”
- “
Great food and excellent service. ”
- “
Good food and Great customer service ”
|
| value |
55.56000232696533% positive |
- “
If you can get past and laugh at the quirkiness of this unique restaurant, it is worth your time because the food is excellent! ”
- “
Not worth the wait only to be treated by rude managers. ”
- “
Its bad enough that evey place in Houston is already overcrowded, but to go here and have to die of heat while waiting for a table is not worth it. ”
- “
There is a huge sandbox right when you walk in so that the kids can be occupied whil. ”
- “
Don't go when you're in a hurry, but the food is worth the wait--very fresh and it comes to you right from t. ”
- “
The homemade tortillas are huge. ”
- “
Watery hot sauce that drips all over the table and your sleeves, back to back chairs so crowded you can barely move, noisy, rude staff, overpriced. ”
- “
Not for a huge group not willing to wait. ”
- “
Kid's menu is overpriced. ”
|
| wait time |
16.670000553131104% positive |
- “
The wait is a little long and service is not the most fabulous but you can overlook that for the great tasting food! ”
- “
horrible experience ,the waiting was extremely long ,the place was to little and to crowded. ”
- “
Screaming kids, tables jamed together, high priced drinks, toooo long of waits, rude staff, terrible sauce (noticed I didn't say "hot sauce"), sloooow service. ”
- “
Greasy, overcooked food, long waits while children throw crap at you from a sandbox, like zoo monkeys, poor margaritas and kitsch add up to the stuff of a Highway 6 legend. ”
- “
Really poor service(Worst I have ever seen), abnormally long waits, noisy restaurant filled with kids allowed to scream and roam, mediocre food, no tolerance nor exertise in handling large groups, and close quarters. ”
- “
Ok, yes I have waited a long time and all the kids running around are sometimes annoying, HOWEVER, the great experiences all outweigh the bad. ”
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