Houston >Noah's Ark Animal Hospital
“The staff was very friendly and helpful, and the vet, Dr. Angela Donaruma, was wonderful as well!”
“There are excellent full-time boarding facilities in the area for a competitive price.”
“Best vet clinic I have been to in a very long time!”
Dr. Orengo and the staff are great.
I rarely review businesses but my experiences with Noah's Ark have inspired me to highly recommend Noah's Ark Animal Hospital to anyone looking for a fabulous vet. I have 3 cats and a dog and have been going to Noah's Ark for the past couple of years. I have taken them in from anything from just a normal check-up to irritable bowel issues, grooming, and animal boarding. My animals and I are always greeted warmly when we arrive. It always surprises me that a majority of the staff recognizes my pet as soon as we walk in, even is they might not recognize me :). When my cat started to exhibit signs of intestinal issues Dr. Orengo patiently worked with me until she came up with a solution and I am happy to say that he is doing great now! Another thing I really like about this clinic is that they have never pushed me to do extra tests or buy extra supplies just so they can make more money.
I also have taken my dog there many times for boarding and I have always been confident in the fact that I know she is receiving the best of care. I like that everyone knows her and I know that extra attention is being paid to her which I doubt would happen if I took her to a traditional boarding place. She is always happy when I pick her up and she has never gotten sick or seem depressed during any of her stays there. She also gets monthly baths at the clinic and afterwards she smells and looks amazing. People constantly stop me and ask what is used on her and she actually smells good for a month or so.
So if you are looking for a new vet I highly recommend giving Noah's Ark a try. I have implicit trust in Dr. Orengo and her staff's abilities. My animals are like my children and I believe that they get the best care at Noah's Ark so I plan on being a customer for years to come.
Overbooking. I was an employee of the hospital and the problem came with boarding animals, especially for the holidays. I want to make it a point to state that I never saw any outright abuse of the animals, and the medical care was excellent. The problems were in the management of the non-medical side. For boarding of healthy animals there was a lot of overbooking, accepting more animals than there was kennel space available. In one case I was forced by the manager to board a large dog in a our small bathroom. The owner had specifically stated that this dog loved and needed open space and attention, and the family was going on vacation. She had no reason to think the dog would not be in a large run; the manager didn't tell her we didn't have one available. It broke my heart to keep her in a bathroom walkway much smaller than a run, alone, with no other dogs or a way to see out. The promise of holiday boarding fees meant that "fully booked" was a very porous concept. I hope that at this point pets are no longer put in any available space, and that the owner is given full knowledge of where the pet will board. If the owner had known this situation she would have had the manager's head on a tray; I'm sorry I never had the courage to tell the owner the truth. There are excellent full-time boarding facilities in the area for a competitive price.
Dr. Donaruma Truly Listened and provided excellent loving care.. I had to take my dachshund, Shotzie in for some much needed care. Dr. Donaruma listened to every concern I had and addressed each issue in detail. I was so thankful for her loving care. She is a true merit to her profession. Shotzie had gastro, ear, and skin issues and thanks for Dr. Donaruma everything is clearing up. I highly recommend her.
Best vet clinic I have been to in a very long time!. I took my two guinea pigs in for a nail trim, and it was a very wonderful experience! Most vets who see exotic animals charge an arm and a leg, but they were VERY affordable. The staff was very friendly and helpful, and the vet, Dr. Angela Donaruma, was wonderful as well! I will definitely be going back.
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