02/28/09

HUGE FAN!!

by mao123

The WFM on Kirby drive really is a destination- this isn't just about grocery shopping.

Fun, great energy, smart employees

Take your friends and family that visit from out of town!

Must see!

• Pros: Great energy- best quality in town.
• Cons: parking can be a challenge at peak times

05/10/08

Unfortunately agree with previous review

by elleterry

I?m a fan of Whole Foods and I?ve been shopping WF for long time ? including the original DT Austin store. And I think their quality is holding steady. But unfortunately, I have to agree with the other reviewer.

There are some really nice, polite people that work there. But it seems like a majority of the customer facing employees there now feel like it?s beneath them to say ?Yes Mam? and ?Thank you Mam?. It?s just simple courtesy - I do that with my clients. It seems like a grocery store clerk could use good manners and show some respect to customers that pay premium prices.

• Pros: Food Quality
• Cons: Service Courtesy

03/14/08

Rude, mean checkers.

by mirandajane8902

Absolutely the rudest checkers I've ever come across. In the past month, I have been: scolded by a checker for having a few too many items in the express lane (it was an honest mistake; there was no one in line behind me & I had already apologized to the checker); I have bought $120 worth of groceries from a checker who didn't say hello or thank you because she was too busy planning her evening with her friends; & today, as the final straw, the guy checking out my groceries said to the sacker "God, why do people always choose my checkstand? Can't they see that there other checkers who aren't busy?"

These Whole Foods/Kirby checkers are rude bordering on mean. Sometimes, it feels like I'm getting my groceries checked out at some brutal junior high. I think it's time for me to start shopping elsewhere.