Houston >Household Appliances > Nor-West Appliance Sales Inc
4618 Randwick Dr, Houston, TX | Directions 7709229.811473 -95.458708
Mon-Fri 9am-6pm ; Sat 10am-2pm ; Sun Closed
Neighborhoods: Lazy Brook/ Timbergrove, Central
Avoid – Stay away from these guys. Poor customer service.....start to finish. Decent prices, just hope everything goes well.
WARNING! WARNING! – Warning! Warning! We purchased a stove top from Nor West and it was the worst experience of our lives. The purchase was fine, everything thereafter was a nightmare. We received the wrong appliance, was told that we had to return it ourselves. There was no professionalism from the owner, no concern that the mistake was theirs. Once you pay all customer service ends. I was yelled at, hung up on, verbally abused, and totally frustrated attempting to correct their mistake and that was with the owner.
This business is horrible and the owner is even worse.
great service – I've built and remodelled 3 houses with appliances from Norwest. I've always had very good service and good prices. A great place to get your appliances!
Horrible Customer Service – We bought a New Dryer from NorWest Appliance and when it was delivered it was damaged. I called Norwest Appliance and they said that it was my problem and that I needed to contact GE. I called GE, the service man came out and said that the Dryer had been dropped and was all bent up inside. I called Norwest back and spoke to the owner and explained to him that I would like to exchange this dryer for a new one. I did not want this damaged dryer. He told me that he could NOT exchange it.. and that I was basically stuck with it and that GE could 'fix' it with replacement parts... This company is HORRIBLE when it comes to customer service and I should have just bought the Dryer from Lowes or Home Depot. Buyer BEWARE!
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