Houston >Harris County Body Shop
DONT WASTE YOUR TIME OR MONEY.
PLEASE DO NOT GO HERE!!!
Just to start I want to let everyone know i only gave the 1 star rating because apparently thats the lowest...as far as im concerned from my experience with this business there should be negative star ratings. I'll be honest i havent even gotten my car back and its been over 3 weeks!!! this is after Renee telling me its going to be 1 to 2 weeks, after week 1 I call to get an update and i find out ooo its gonna be a week longer because of ordering parts so now we are at 2 weeks and apparently every day they wake up they realize they need to do something else...well here we are at week 3 and its supposed to have been completed by today according to his previous update a week ago...now today they just realized they needed to order clips/brackets to hold the front bumper....HOW DID YOU NOT KNOW THAT YOU WERE GOING TO NEED THOSE?!?! are you f*&$ing kidding me...thats what was messed up from the beginning!! needless to say now its supposed to be done by maybe monday thats 4 more days! and also to back up cary77018 the first impression is horrible cause one of the papers you sign is making you responsible for anything left in your car...now does that tell you something about the business! why should i have to worry? tell your bullshitt employees there job is over if they steal! i straight out told him that i didnt have room all my stuff in the taxi i had take me home and that if i found that something was missing from my car that there would be consequences! period ill let you know how it ends up...that is all
ooo and ps...this place is the worst body shop ever, just to be clear
STAY AWAY!!!. Since my insurance company's adjustor was already there on-site and because she recommended them, I let them do the body repairs. Since my adjustor was backed up with appointmens and the body shop seemed to be shorthanded that day, I was rushed through the process of leaving my car with thjem and find a ride home. So rushed, that I forgot to remove my (VERY WELL HIDDED) stash of "emergency cash". The next day I remembered not getting it but thought, "Surley they'll not look there... There's no reason for them to go snooping in that spot (or ANY spot for that matter). Yeah, you already know the outcome. When I picked up the car, it was gone. Since It was my fault for leaving it there, I didn't say anything to them at the time and took responsibliity for it. However, a few months later, my boyfriends car was in an accident & needed body repairs done, so we took it back to them. This time, he forgot to take our camera out of the glove box. Yeah, you guess right again. When we got the car back, it was gone. I then called the shop & spoke with the manager and informed him if BOTH thiefts. He seemed upset & told us that he's have a meeting with his workers about this. A few days passed, when we received a relieved yet reluctant call back from the manager. He told us that he'd asked the party to come forward and return camera and no questions would be asked. Well, a camera was returned.... BUT IT WASN'T OURS. I think I've made my point. PS: The body shop did NOT persue the mater any futher.
Editorial Review. Family-owned and operated since 1962, this full-service paint and body shop backs up their work with a lifetime guarantee.
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