Car Max Auto Superstore
(713) 774-3400
6909 Southwest Fwy
Houston,
TX
77074
29.7108
-95.5051
Neighborhoods: Sharpstown, Westside
What People Are Saying About Car Max Auto Superstore
The Editor
Nathan Stull
Citysearch
In Short
Instead of pushing for commission, each salesperson makes the same amount of money, so the sticker price really is the sticker price. Each of the 300-400 SUVs, vans, light trucks and cars on site undergoes an extensive inspection (flood, frame, odometer checks included) and reconditioning before they are ready to sell. Plus, CarMax will make a cash offer on your vehicle that's good for a week, whether you buy from them or not.
User Reviews
bemackson
March 11, 2008
This was our second purchase from this CarMax lot. Five years ago we bought a van with no glitches during the buying process, so we vowed to return to CarMax for our next purchase. Just like the first experience, we walked through the front door and were greeted immediately with a smile and a handshake by a nice, young, man. He radiated honesty and a good personality. We felt comfortable and got right to the point and let him know we had a trade-in to get a value on. He got their personnel right on that, before we even discussed anything else. Then, I told him exactly what we had looked at on the internet, and we spend about 30 minutes looking at different vehicles on the lot and test driving them. The salespeople don't make commission, he was just doing his job. He was doing what he is paid to do....have good customer service and assist us in buying a car. We went home that day with the car that we had our hearts set on before we got there. If you search the internet and know what you are looking for and what price is fair for the vehicle you want, CarMax is the place to go. If you find one online, there is no use in arguing at all of the other car dealerships for a lower price unless you just enjoy doing it! It's just too easy at CarMax and the prices are very fair. Every detail of the experience was positive and plan to return again in a few years for our next vehicle.
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Anonymous
July 08, 2005
When my husband and I were shopping for cars we visited CarMax, and were not disappointed at all with the service. Unlike some dealerships where the salesmen flock together and you feel like a piece of meat, the salesmen at CarMax were gentlemen. They didn't flock together, and our personal salesmen actually listened to us, rather than telling us what he thought we needed! Though they did not end up having the vehicle we were in search of at the time, we were very pleased with their service, and will definitely return to them in the future. They come highly recommended.
read full reviewThe Details on Car Max Auto Superstore
Save Time:
Search CarMax's website for the vehicle you're looking for before going to the lot. You can cut a lot of time.
Know Before You Go:
There is a five-day money back guarantee on each purchase.
The Extras:
On-site financing available from multiple lenders.
