Houston Capital Mortgage

Recommends

Tracy C.

Joined 6 months ago

I am happy! I had been meaning to get my home refinanced and interest rate lowered and recently I finally decided to do so. A friend recommended I use Houston Capital Mortgage and I am very happy I did. I only wish I had done so sooner! My loan officer was honest, reliable, and very friendly.

Doesn't Recommend

HCMisHORRIBLE

Joined 4 years ago

Bad Service. The entire staff was rude and unaware of current lending rules as pertaining to my situation. I would recommend against using Houston Capital Mortgage. Be careful who you do use- you don't need much of an education to be a mortgage broker (or apparently to be the President or Vice President of such a company either).

Doesn't Recommend

StyxTx20

Joined 4 years ago

DO NOT TRUST HOUSTON CAPITAL MORTGAGE!!!!!!. Obviously the reviews below were made by the company itself. We are STILL trying to close our refinance loan after 3 months. They have lied to us about interest rates, closing dates, etc. etc. They lost our file and made us sign things at LEAST 3 different times. They are incompetent and RUDE and nobody seems to care. After you are out $395 for your appraisal and credit report and are 60 days into the process, they upcharge you 60% from what is on your Good Faith Estimate and want you to sign their "revised" HUD with new prices. They get you by the cojones because you are so exasperated you just want to close already.

Avoid at all cost. Especially a woman by the last name "KRAMER".... for some reason it won't let me type her first name as it is a "prohibited word" on CitySearch, but it is short for Suzanne.