Houston >Automotive Repair > Star Auto Accessories
5617 Southwest Fwy, Houston, TX | Directions 7705729.725422 -95.477818
Neighborhoods: Southwest, Gulfton
I am fairly new to Houston (from Rio) so I am not familiar with local business yet, but the guys at the shop made me feel at home, they were very thorough with the information about the films and performance (I'm an engineer so I'm all about specs). They did my A6 on a ceramic film and the installation was flawless, very happy with the job done.
After calling several tint shops I ended up coming to star auto to check out their options for tint and all I can say is these guys are really knowledgeable about their products (which I like) and when I wasn't sure what shade to use, they even put some samples on my car.
I am quite happy, hope to be back with next car.
Customer Satisfaction will bring me back every time! – This was the first car I have gotten tinted in Houston. I have had others done in the past, and it was always a hassle. Star was recommended to me by the Acura dealer where I bought my TSX. Being a relatively new car on the market, I wanted to go someplace that has done one before...didn't want to be a guinnea pig. I got to Star kind of late in the afternoon, but they got me in and out in just over 2 hours. They took the time to explain the various products to me, making sure I got what I wanted, not just what they wanted to sell me. In the end, I got a premium product, for a great price, and it came out great! Funny story...while in the waiting room I got to chatting with another customer. He was getting his 7th car done with Star. When I heard the list of his cars, they were all primo...Mercedes, Bently, and such. It turns out I was chatting with Rico Anaya, the owner of my favorite Mexican restaurants in Houston; Cyclone Anaya's. He was a real nice guy and I look forward to taking him up on his margarita offer. If he has trusted Star to all of his nice cars, I knew I would be satisfied. I was, and you will be too.
Awesome window tint – I scheduled an appointment for saturday morning, arrived a little early as suggested so we could discuss the available options.
I went off to get lunch, the car was done 2 hours later, and everything looks great.
They also took great care to explain the proper aftercare top insure maximum lifespan for the window film.
Mark me down as a very satisfied customer.
This is the place to go for anything your vehicle needs! – Went to Star Auto for my window tinting and new radio and sub-woofers. Top-notch job on the window tinting. The first time they tinted it, they called me and said that they wanted to re-do it because of a patch in the window. That showed me that they are proud of their work, and will ensure it's always right. The re-did it, called me in a timely manner, and got the vehicle back to me. Regarding the woofers and radio, they -being able to sell me anything the wanted- told me to not purchase a radio, because my vehicle already had a high-end radio, and they suggested to buy the woofer that was appropriate for MY car, and not their pocket. They have several woofers to choose from, and a wide price-range, but they were honest and told me that I didn't need to spend a million bucks for great sound in the type of vehicle I had. All in all, a great experience, they gained my trust, and I would recommend them to anyone, any day.
Very neat and fine work, we will be back for sure. – We just purchased a 2008 Acura RL and were very shy when it comes to having hood paint protection film and window film installed on it. Our dealer was asking too much for that so we started browsing the internet for a place to have these things done to our new car. We found Star Auto, called them and visited them to see samples of the films and take a look at the place. We liked them, everything was clear and completely explained, they gave us choices on kinds of films and also on the shades (I wanted dark, my better half wanted light...). The work done was very clean and we were very happy with the results and service. We made an appointment, dropped the car at 10 am and picked it up by 5 like we wanted and the vehicle was ready and waiting for us, ticket and documents prepared and we were given a complete explanation on how to care for the products and why. Their prices are very competitive, we found other places that were charging us more or the close but they did not invest any time explaining and the other two we visited did not even know their stuff. We went with Star Auto and yesterday my son went again to have the old scratched tint removed and re-installed on his car (05 Mustang) and came very happy and thanking us for the tip on were to go. I guess all I can say are good things...
Sub-standard job the 1st time, good job when I made them re-do it. – I have a 2007 HHR that needed only the front windows tinted (stock rears are tinted from the factory). The price was a reasonable $90 for a color-matching 3M film with a life-time warranty. I made my appointment and they completed the job while I waited in under an hour. The staff was very friendly and helpful, however they didn't show me actual swatches of the tint, they only showed me a price list and film description.
When my car was finished, I noticed some scraps of tint on the floor of my car. My car was a bit dirty already, so I didn't complain about it. I followed their instructions completely, and did not roll down my windows for 4 days until the film had set fully. On the 5th day i rolled down my windows for the first time and I saw that the edges of the film were jagged from the razor blade and on both windows, and both windows had a section that looks like it had been torn. This was hidden when the window was rolled up, but when I rolled the window half-way down I saw this imperfection on the edge. Also the rear edge of the film did not match the contour of the window. The gap between the edge of the film and the edge of the window was VERY big. Since both films must have been cut at the same time, they both had identical imperfections along the edges.
In addition, the driver's window had a small crease in the center of the film, and the passenger window had several bubbles that had not diminished after 5 days.
I returned to Star and they looked at the problems, and to their credit they immediately re-did the tint. On the 2nd time around the job was done very well. The edges were cut cleanly with no jagged edges and no notches missing from the film ripping. No bubbles, no creases either.
If they'd done a good job the FIRST time, I would have given them 5-stars. But the fact that I had to take my car back to get them to re-do it, I will only give them 2 stars.
Excellent service and work! – Took my new car to Star for auto tint. They where very helpful and took the time to explain all of the options while giving pluses and minues. I never knew there was so much info around window tint!!!.... however it was nice to see they focused on customer service. Left my car to get the 3M tint treatment. Got a call way before the promised finish time. Upon picking up my car got a thorough explaination of what would happen over the next few days... And as promised had a perfect tint job after the filmed cured. Highly recommend Star Auto!
Very Not Disappointed – This place was great. Got to watch Coach Carter in the waiting room. I went with the 3M tint w/ lifetime warrenty. Very cool, Very Clean job. Looks great!!! They also have a great selection of aftermarket alarms.
We are very glad with their work and service – We just had our car tinted with their BC 35 (very good work and the heat blocking is great) and an alarm Audiovox (with remote starter and pager remote). They took their time explaining all the options we had and went over all the questions we asked them. Real nice customer service and attention.
We will recommend this store to all our friends, don't bother driving around other places, we did and still came back to them: Prices are fair and quality is good.
L & M Schmidt.
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