07/15/09

Family Atmosphere, Fair Prices and a Happy Customer.

by HouRingShopper

Please excuse the legnth of this review, but read all the way through it.. it is a full account of my experience. I have read some reviews on CS about Nazar's and I am sure in business things happen and people get the wrong impression. I think this is the case with all the negative feedback on this site towards Nazars. What I can tell you is of experience in the last 4-6 weeks with them and my satisfaction with the end product. I have been shopping for a ring for over a year and had convinced myself that my best bet was online. The problem was I wanted a custom design and after working with some online vendors, I had found one I was comfortable with and they had quoted me a price which I felt was fair given the current price of platinum/diamonds and what they were going to use in the ring.

On a whim, to get a better idea of what my girlfriend wanted, we stopped into Nazar's and met with one of their sales ladies who was attentive from the start.

After we determined that they had something close to what we wanted but not exact, she had me speak to Nazar and his wife directly. In the few minutes I dealt with his wife and Nazar, I had already pretty much decided to change my designer and let them make the ring for me and even more so when I found out they were going to make the ring for even less than the best price I found online. I tend to be a very sceptical person, but I also looked them up on the local business rating site (Not sure why I can't state the name of it in this review...) and found out they have an A+ rating.. something I find very important....some don't...

Today I spent over 3 hours in the store (I would say this is not usual...I am just very hand's on when it comes to these types of things) and not once did I feel like a nuisance nor was I ever addressed in a condescending manner. I watched while they set my stones in the ring and handed me the finished product. I was amazed. It looked just like the computer model they had shown me previously. It was especially comforting to watch the jeweler's work on my ring, and then present it to Nazar for his approval. It shows he cares about what goes out of his store... something I don't think you will find at a mall shop or something like that...

I personally want to thank Nazar, his wife Ruby and their son Alec (and Gigi the sales lady). The Kalajian family have made it a wonderful experience as I start down the road to beginning my own family.

• Pros: Friendly service. Exquisite store. Caring owners.
• Cons: Hmm maybe Westheimer traffic but that's it.

11/10/08

There is no extra charge for awesomeness!!!!!!!!!

by damnqoo

My friend referred me to this great Jewelry shop in town. I bought a pair of $400 diamond ear rings. Maybe not much compared to other fancy items, but they were so concerned about my situation and need. They didnt ask me to pcik the most expensive one, instead, the cheapest one since... the ear rings were just for my lovely puppy~~~ The risk will be too big if I got sth too luxuary for my baby. Anyway, I had a very nice experience with Nazar's.

I saw many ugly feedbacks here. I was wondering, how come I didnt see any of those?? My problem, or... others'?? Remember one thing, when u r pointing at ppl and blaming on them. Actually, meanwhile, there r 3 other fingers pointing at urself!!! Same thing, when u r trying ur best picking on ppl, u dont have any extra room to make a self-examination!!! Of course customers r the most important value to all businesses, but the bottome line will be... when u r reasonable. Ppl need to respect each other. When u carry the "customer is the greatest and untouchable" attitude to any shop, I dont think anyone can satisfy u. If they stand too close, that's a pressure. U will say they r pushing. If they stand too far, that's rudeness. They ignore ur need and questions. No matter wut, u have sth to pick on ALWAYS. The only one who will never be wrong is... U.

When I went to the shop, I spent hours picking the right item. The sales gave me a very comfortable room, he stood not too far not too close to me, but when I had any questions, I just needed to look up, he approached right away. In english, he was watching me without giving me any pressure. Wut else can I say, just one word, AWESOME.

If u really want me to pick on the shop... there will be one thing, one thing staying in my mind after I finished my last shopping. They dont carry Rolex. Wut a pity. I am planning to get a pair of Rolex watches for my parents for this Christmas.

10/19/08

Great service and great selecion

by johnalaji

i was in the market for a ring and when i went there they had a great selection and great prices. the sales staff was very helpful and kind and answered all my questions. they helped me pick out the right ring and they took two hours of their time to do so. this was the best experience i have had at a jewelry store and now this is the one jewelry store i will be going to. the ring i purchased was great and the price was fantastic and i cant be happier.

• Pros: great price selection
• Cons: nothing