American Residential Services
Houston, TX 77057
Phone: (877) 844-6344
Message from American Residential Services
The on time repair guys.
- Emergency Service Available
- Licensed Technicians
- Complete Price Quote
Paid advertisement by American Residential Services.
Editorial Description for American Residential Services
Drain cleaning, service to heating and cooling systems, and plumbing--for both residential and commercial clients.
User Reviews for American Residential Services
03/21/2007 Posted by 1fatboy
I actually interviewed and was hired by these guys four years ago. After thinking it over, I decided there was too much money to be earned honestly than to do what ARS wants from their "employees." Almost all of their techs are on commission only. If they don't sell you a new system they don't make any money. Even then they aren't making much while ARS is charging at the top of the scale. They work techs six days a week, eleven hours a day. Your one off day rotates. You don't have many long term employees. Find a locally owned company.
06/03/2006 Posted by mmervin
This by far the worst customer service department of any service organization that I have ever experienced. I was scheduled for a 6:00-8:00 p.m. appointment and at 11:30 p.m. they were still making excuses and assuring me that the technician was on his way. By midnight (and after numerous calls from me) I was told that I would be the first call in the morning. After calling in the morning I was told that a technician would be out after they finish their next call (another lie). Not one of my calls was ever returned. ARS is the worst compnay in Houston hands-down.
Cons: Technicians Late, Terrible Management, Unprofessional
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