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American Residential Services

5910 Southwest Fwy
Houston, TX 77057
Phone: (877) 844-6344
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Best of Citysearch:
Home Repair 2006

Message from American Residential Services

American Residential Services

The on time repair guys.

  • Emergency Service Available
  • Licensed Technicians
  • Complete Price Quote

American Residential Service ExpressSM professionals are the on-time repair guys. It's amazing but true. We guarantee our arrival, on time, or we pay you $50 for the inconvenience. If we're late, we'll give you a mail-in certificate good for a $50 check from ARS Service Express.

Our repairmen handle all types of installation, maintenance and repairs for air conditioners, heaters and plumbing across the country. Furnaces, water heaters, indoor air quality equipment, plumbing fixtures, duct work and sewer lines are our specialties. We provide upfront estimates before we start any work, so you know what you're paying for.

Paid advertisement by American Residential Services.

Editorial Description for American Residential Services

Drain cleaning, service to heating and cooling systems, and plumbing--for both residential and commercial clients.

User Reviews for American Residential Services

1 Star Rating: Not Recommended

03/21/2007 Posted by 1fatboy

I actually interviewed and was hired by these guys four years ago. After thinking it over, I decided there was too much money to be earned honestly than to do what ARS wants from their "employees." Almost all of their techs are on commission only. If they don't sell you a new system they don't make any money. Even then they aren't making much while ARS is charging at the top of the scale. They work techs six days a week, eleven hours a day. Your one off day rotates. You don't have many long term employees. Find a locally owned company.

1 Star Rating: Not Recommended

06/03/2006 Posted by mmervin

This by far the worst customer service department of any service organization that I have ever experienced. I was scheduled for a 6:00-8:00 p.m. appointment and at 11:30 p.m. they were still making excuses and assuring me that the technician was on his way. By midnight (and after numerous calls from me) I was told that I would be the first call in the morning. After calling in the morning I was told that a technician would be out after they finish their next call (another lie). Not one of my calls was ever returned. ARS is the worst compnay in Houston hands-down.

Cons: Technicians Late, Terrible Management, Unprofessional

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Editor's Review

Drain cleaning, service to heating and cooling systems, and plumbing--for both residential and commercial clients.  See the full editorial review.

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Recognition for American Residential Services

2006 Audience Winner - Home Repair

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