Houston >Chevron Food Mart
“Worst car wash, Weak Excuses, Worst customer service”
“The car wash left two dirty streaks on the side of my expensive car.”
Worst Car Wash, Weak Excuses, Worst Customer Service.
The car wash left two dirty streaks on the side of my expensive car. I informed the attendant , ADIL, that the car wash was not working properly. He first told me that it was my car that had defects. When I wiped off the dirt, he said that that's what I get for going through a Basic car wash. I told him that leaving streaks on the cars was unacceptable. I asked if I could go through the car wash again. He said no. I asked if I could get my money back, he replied no. He said that I had come back 1.5 hours later when it was really an hour later. I asked to speak to his manager, and he said that this was his store. I asked for the consumer number, he refused to give it to me. I told him I would write the CEO.
I've been going here for years. I won't any more.
If you have concerns, inquiries and feedback for any of their service stations, or would like to share your customer service experience, please call:
1-800-962-1223 (Monday - Friday, 8:00 a.m.- 6:00 p.m. Central Time)
Or email your concerns: conaffrs@chevron(dot)com
Consumer Connection Center
PO Box 4000
Bellaire, TX 77402-4000
National gas station provides car washes, convenience stores and offers FastPay systems so customers can pay at the pump..
Travelers recognize the blue and red Chevron hallmark as a place to refuel gas tanks, grab snacks and purchase a cup of coffee for the road. For those in a rush, these stations provide technology enabling customers to get in and out within a few minutes. A typical station is less than 40,000 square feet and many offer diesel fuel and drive-thru car washes.
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