Houston >Beauty > Sensia Studio & Japanese Day Spa
“was offered fresh tea but rather asked for water.”
“was offered fresh tea but rather asked for water.”
“The front desk even brought me a menu during my pedicure to order a quick lunch.”
“will not return here or recommend this, not os relaxing, retreat.”
“The receptionist that answered was rude and had the worst attitute.”
“Also thought the price was reasonable.”
“My pedicure service with Tracy was meticulous and pampered -- the highlight was the very thorough and long massage with warm stones.”
Best facial. Ask for Mary Louise. I found her by totally chance a few months ago and have been going back religiously. She's fabulous. Spends lots of time with you and really gives a personalized service.
Relaxing environment.. I was given a gift certificate to the spa to have a facial, massage, manicure and pedicure. Everyone I talked to was very nice and made me feel comfortable. The services I recieved were wonderful and very relaxing. I would definitely recommend this place to my friends.
So Relaxing!. Warm and friendly they made me feel right at home. I was so relaxed. The staff there were able to help me with all of my questions and concerns and made me feel at ease through the whole process.
Simply The Best.
Book an appointment with Ernesto and you will not be disappointed. He is simply the best. His technique is good for the mind, body and soul. He worked out all my kinks and gave me great suggestions for home therapy to relax my twisted body. His stretching method was superb. My appointment was on time and was overall a great experience. Treat yourself to a wonderful time here.
Not A Good Experience. My boss purchased what I thought to be a relaxing day at the spa .... Not at all what I expected. From start to finish I felt rushed and did not enjoy my experience at all. I will not return here or recommend this, not os relaxing, retreat.
Customer Service... Not Found Here. I would never recommend this Spa to anyone. ENOUGH SAID. Wish I had not received $400 gift certificate or I would never go back. RUDE PEOPLE!!!!!
This client came into our spa on a gift certificate, and when she booked her first appointment for a message she did not specify that she wanted a male therapist. We did not have one available at that time, but she did come back and is coming often to see one of our male therapist.
Wonderful caring people.
I love this place! Brides and even Bridzilla's this place know how to take care of us! After being turned away by Bella Rinova for being 20 minutes late for my wedding day portraits (what bride isn't), Sensia graciously took me in. I had already been though hell that day. My dress was messed up by the tailor my hair stylist had to run through my hair do. He worked so quickly that he forgot to pin in my tiara. I ran in half-way crying with a slanted tiara in my hair and they were sweet, kind hearted, and made me feel like everything was going to be okay! The receptinist (Steven, I think) gave me a big hug and assurred me that I was going to look gorgeous after I left there. He then went to talk to a lady who sooned returned to take me to her chair. She was sweet and so reassuring she talked to me about my face and my makeup. Soon i had forgotten about my Belle Rinova issue. She was completely done in less than 30 minutes and when I looked in the mirror I was astonished. It was wonderful. She then gave me a big hug and told me to enjoy the rest of my day. She gave me her business card and told me to call her if i needed anything else. After i got into my car and looked at the card i realized that the owner and world renowed makeup artist Cynthia Christ "Queen Sensia" had just done my make up. wow!
This place really knows how to make a girl feel special! I will be returning and sending everyone I know there.
Not well coordinated..
I purchased a spa package directly as a gift for my wife's birthday. At that time, I gave my credit card number and my cell phone number and told them to call my cell number as it was intended to be a surprise for my wife's birthday. The next day, my wife returned home to a message on our home answering machine confirming her appointment...ruining the surprise!
It all went downhill from there. No one seemed to have a good grasp of what services she was to have or the proper times for the services. She sat alone for almost 30 minutes. One technician was 30 minutes late, causing the rest of her technicians to try to salvage their schedules by rushing her and making her feel uncomfortable. She had finally had enough and called me to pick her up 1 hour early. At no time did I ever ask for a discount or any freebies, only that they take care of my wife and make her feel comfortable. She was so frustrated and uncomfortable that she was crying by the end of the experience.
They didn't even take down my credit card number correctly. I definitely would not recommend this spa to anyone until they get their act together.
Gotta see Alex for facials!. She rocks! I moved here and desperately searched for professional beauty treatments. She was the fourth facialist I saw. After a series of bad experiences, and I can finally end the search. Thank the beauty gods.
Upscale, consistent and impressive. Milena has changed my outdoor life! She has been doing a Japanese Straightener on my curly and unmanageable hair for almost 5 years and she is the best there is! She is articulate and precise and my hair is in terrific shape. It has never been damaged, she does not cut corners, and she takes the time she needs to make it perfect every time! I can go to the beach, pool and on vacation and NOT wear a hat if my heair gets wet!!! Not to mention that Houston humidity is no longer a concern. My hair looks just as good at 5pm as it did at 7am when I got dressed - thanks Milena!!
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