Houston >Restaurants >
Indian >The Bombay Brasserie
2414 University Blvd, Houston, TX | Directions 7700529.715067 -95.415172
Mon-Sun 11am-2:30pm, 5:30pm-10:30pm
Neighborhoods: South Central, University Place
Bombay has amazing Indian food. It's my favorite place
Cockroaches every where,,....Yikes!!! – Cockroaches every where.....Yikes!!!!
Avoid this place at all costs. Place has gone down hill and is dirty. Food was old, cold and tired. Try India's down the street for better food and better customer experience. Never going here again. Waste of money.
Comfortable Way To Enjoy Great Indian Fare! – The Bombay Brasserie on University Boulevard is a more casual place than its upscale version (Narin's Bombay Brasserie off the West 610 Loop). That is part of its charm. The wait staff is always top notch, answering questions about the spiciness of the meals and about other menu items such as beers and desserts. As for the food, very flavorful and the chef is quite responsive to those not wanting to take the challenge of south Asian spices. Two favorites here: the Salmon Tikka and the varieties of Nan. NO ONE does Indian breads better in Houston than what you find at the Bombay Brasserie. Crowd are healthy, but I have never had to wait for seating.
I do not often give a five star rating to restaurants. This place, however, deserves its acknowledgement as a reasonably priced, casual way to dine out on the best Indian food!
Very Inconsistent quality of food – My husband and I get delivery almost every week from Bombay Brasserie. About 3 out of 4 times it is absolutely the best Indian food on the planet but 1out of 4 times I can't even eat it. We got delivery last night and it was the 1 out of 4 times when its inedible. Its so disappointing because when its good its really really good but when its bad its just thrown out. Not sure why their quality of food can change so drastically but I always consider giving up after a night like last night but then I just wait a month or so and try again. We mainly eat the lamb curry dishes and the lamb can be perfectly cooked and tender or like last night, just a bunch of fat and unchewable stuff ! The rack of lamb and lamb tenderloins are usually very good. and more consistent quality.
The food was okay, but nothing memorable.. I was still hungry after dinner. Small servings.
Terrible customer service – We were appalled at the service that we received during our visit there this past Friday night. We had a fairly pleasant dinner until the end. The busboys and waiters kept coming up every couple of minutes and tried to take away as many dishes as they could even though we weren't quite finished with some of them. This even occurred even after we told the same busboy that we weren't done yet. My wife wanted to order coffee and this wasn't even offered. We then received the bill and were overcharged for an item. This error was corrected after we brought it to their attention. Our waiter then finally comes to our table and apologized for the mistake. We told him that we felt rushed and that this was unacceptable. The truth finally came out that there were people waiting for a table which was the reason for their behavior. He then offered to give us some ice cream for our 2 children "to go." We stated that we wanted to have the ice cream there instead of taking it home since it would probably be melted by the time we arrived home but he stated that it would have to be taken out! Basically we were pushed out the door before we were ready! We have never experienced such bad customer service in any restaurant as we did in this restaurant. It appears that this occurs quite often based on the reviews we read about this place. We will never go back again as there are numerous Indian restaurants in Houston. No one should have to suffer through such atrocious service.
loved the experience – i tried the lunch buffet a while back and absolutely loved it! you cant beat $12 for an amazing indian buffet! so i decided to bring my friends for dinner on a week nite. the staff was extremely generous and the food just as good. our waiter suggested what we should order, customized it to our liking (lamb instead of chicken, spicier) and constantly checked our table to make sure everything was ok.
i havent had great customer service like this in a long time! cheers to Bombay Brasserie!
Bad food Worst Customer Service – It ruined my anniversary evening,I had a gr8 experience from 3 yrs back & was expecting the same. The first person to serve us was really courteous,but I do not know what happened in every 2-3 minutes, there would be a different person at our table with a very weird look, well the food was horrible, not really Indian, we ordered some salad, which was very clearly there from the morning or the night b4, the Malai kofta tasted like 99% tomato puree and 1% cardamom (no other taste in it) Navarattan Korma was actually 80% Potato, we wondered why the name Navarattan, and if Potato was a Rattan at all or was it just filling up the dish with cheaply available stuff. The prices are too high, and I bet you can get better indian food in Beaumont, these guys do not deserve to call themselves Indian. Oh well I forgot the last straw in the pile, we were'nt just about done ordering out last Nan and some one came to ask if we are done yet and when are we going to leave, I think he looked like the owner, We were actually going to order desserts to fill us some more, since the food was pathetic and we had barely eaten. I think he needs to go to Kiran's @ 2 miles away and learn what is hospitality. Oh and I forgot, The waiter actually fought with me while I was leaving for giving less than 30% TIP, where I should have left them "0" since we felt embarrased in this place, I had courteously given a good 20% TIP($10).
worst customer service ever.... – Bombay Brasserie is the worst place to go if u are planning to go with friends or on date or with family. We were there on valentine's day this year. We have friends visting from out of town and we decided to go there for dinner and to celebrate. We were six people. Upon arrival we were given a table and after that no immediate service was available for drinks or order. We have to call each time that we are ready to order. We order our food which was not the best Indian food I have ever eaten. When we were about to finish our dinner the waiter came in and says "IF YOU ARE FINISHED WITH THE DINNER CAN U PLEASE LEAVE AS WE HAVE GUEST WAITING OUTSIDE" HE DIDN'T CARE TO ASK IF WE WOULD LIKE TO HAVE DESERTS OR NOT.We finished our dinner which approximately took about hour or so due to their lack of service. That was very inappropriate of theirs to say to a customer. U cant ask them to get up and go.We complained to the manager but we all assumed that he was the one to give this instruction to waiter. becoz he gave very calm reaction. We made a big note on the bill we received. IF U ARE LIKELY TO BE INSULTED SHOULD GO THERE.
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