A department store with variety and affordable prices.. In Short Dillard's is known for affordable items, as opposed to exclusive brands. Staples include DKNY, Tommy Hilfiger, Dana Buchman, BCBG and Kenneth Cole. Dedicated shoppers can occasionally find Charles David boots or Kate Spade bags at cheaper prices than at other department stores. The chain also offers items for kitchen, bed and bath, as well as a full-service travel agency.
They call this customer service????.
If you can find a salesperson, you can wait for what seems forever before they decide they might try to find the shoe you selected in the stock room. And don't even think about asking them to check to see if another store has the shoe in your size -- you'd think you were asking the salesperson to donate a kidney!