“My coffee table has a huge gauge out of the top.”
“Their customer service reps were also friendly, and very knowledgeable.”
“My coffee table has a huge gauge out of the top.”
“they packed a slow cooker in the biggest box available, by itself).”
Great Move. These guys were awsome - Showed up on time were in uniform and worked very hard. I was not looking forward to making this move but these guys made it almost enjoyable. Thanks
Not Economical. I was charged nearly $400 for three hours of service that the company did not provide. The workers stole two hours of time...at $93/hr, got lost enroute to my home, and charged me for it. I will NEVER use the service again.
Better Than I Thought. First time using a moving company. Didn't realize it cost quite a bit. After everything I had moved it was well worth it! Guys were funny and helpful. Did a great job. Would definitely recommend.
No way would use again!. The packed everything really well so i was very happy, but then when they moved it they just threw things on its side upside down, sideways. It's a week after drop off and i am STILL finding things that they damaged. My sofa's all the springs popped off and i had to reconnect. My coffee table has a huge gauge out of the top. My office Credenza the door is jammed and is hard to open. My grandmothers antique furniture the back was broken and we had to screw together and the list goes on. It's like they think because they put a blanket on it, it can't get damaged well it can! Also i paid extra for a 3rd guy i should have saved my money as he was hung over and it took and extra 3 hours to move. A total of 10 hours to move only furniture out of a 2400 sq ft. house. Ridiculous!
Editorial Review by Citysearch Editors. Large local moving franchise offers customized residential and corporate moving services, including packing, supplies, flexible scheduling and free estimates.
MOST AWESOME EXPERIENCE - EVER !!!. I recently used Two Men and a Truck again, and they were totally AWESOME! I have used Two Men and a Truck several times in the past, and they continue to be the best, most reliable moving company I've ever used. I've moved many times with other companies, but they just can't provide the same customer service that I get with Two Men and a Truck. They have always been on time and ready to work. The men were friendly, and they definitely knew what they were doing. The trucks were nice and always well equipped. They shrink-wrapped most of my furniture in house and everything was nice and well protected with blankets on the truck. Their customer service reps were also friendly, and very knowledgeable. They provided me with an estimate over the phone that was right on the money, and even offered a free delivery of boxes. The boxes that I purchased were very competitive on the price, and they even took back the boxes that I did not use. I will NEVER use another company again after using with Two Men and a Truck! Obviously, I would recommend them to anyone.
worst moving experience I've ever had, horrible efficiency.
I hired Two Men and a Truck (three men for this move) to move me approximately 2 miles. Although they showed up on time it took them over 5.5 hours to move/pack my apartment and move to the new apartment. After about 1.5 hours we noticed they were not consolidating their loads, packing efficiently, nor taking the fastest route to their truck. They also packed things inefficiently so as to charge for more boxes and packing material (ie. they packed a slow cooker in the biggest box available, by itself). After receiving the bill I was shocked they didn't credit any time on the clock because of how slow they carried the boxes and inefficiently packed the boxes. Not only did they take their time, which increased the bill significantly, but they charged almost $100 for packing supplies, which included a few boxes, tape, and paper. These supplies (other than boxes) were never described in the estimate that was given to me.
I think we were unfairly charged for the packing supplies, especially since we had our own and they wouldn't use them. I also think the movers purposely took their time to to increase the bill, considering I had two men do it last time in 1.5 hours.
I have since spoken to the local customer service rep and they offered nothing but an apology for an almost $700 bill, keep in mind, this was a 930 sqr ft apartment (taking none of the appliances) and moved 2.3 miles down the same street. After inspecting our things we had numerous scratches, nicks, and dents in our wood furniture as well. Over all, I would never recommend this particular company in the Houston area. Their rates are some of the highest in the city and they did an exceptionally ineffecient move.
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