Xpert Tinting & Alarms
Houston, TX 77031
Phone: (281) 575-0371
User Reviews for Xpert Tinting & Alarms
06/06/2008 Posted by CharMatt
Don't waste your time. This place plays typical tint shop games. I called for a quote on a specific vehicle and the owner told me it would cost $149. I asked which tint film that would be and he said Llumar. When I got there suddenly the $149 option was the no-name film which is 1 of 3 they offer. The next option was Suntek for fifty dollars more and the Llumar film was a hundred dollars more and they tried to pass off basic Llumar film as ultra-premium film. The owner said he might do the middle or low-end Llumar film for the lower cost (since I had low quotes from like 10 local Houston shops), but he said they didn't have any 30 or 20% even though a lady who was in there at the same time just got the 30%! He then tried to convince me that Llumar is awesome premium tint. Every shop I've used for my cars have Llumar and Johnson as standard decently priced film with lifetime warranty. I said forget it and got it done at 6060 Bellaire for the same original price and good 3M film, this other shop did an awesome job. Don't go here and don't trust tint shops when they try to sell you basic film as premium.
Pros: It seems like they have a good installer, but I went elsewhere because of the price lies
Cons: Lied on pricing and tried to play games with cheap films to try to get you to get a basic brand for a premium price
08/13/2007 Posted by tm1179
Not at all impressed! I called ahead and got a price and time estimate to re-tint the back seat window. I was told 30min to 1hr wait time. I also asked if they were busy so I could come right over and not have to wait long. I got there and they got my car in the shop in a timely manner, but then I waited. And waited.... 1hr and 15min later I was told it would be another 15min. 45min later - I was still waiting. I was given a few excuses during this time. Finally over 2 hours and many other vehicles that I watched go in and out... my car done.. I paid for it and went out to the car and they didnt even do the right window! I let them know...and they did the right window, in 15 min. I was so upset that they kept jacking me around. It's not bad if they say it's going to be 1-2hrs, but don't say it's going to be 30min to 1hr and have it be more than 2 hrs and give excuses. Most of that time my car was sitting there and no one was working on it. I wasted my whole saturday morning!
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