Houston >Pappasito's Cantina
“The aromas and ambience guarantee a great meal, and have never been disappointed.”
“Nice, confortable and homey with cold beer and hot food.”
“This has to be the worst mexican food, if you can call it that, I have ever had.”
“The only saving grace to this "chain" is the good food, but there are too many other options for good food - I'll save myself the aggravation.”
“Its a great place to eat i always give my grandparents gift cards to eat there they love it”
“really loved the food and they had wonderful service.”
“Great food, it's just a bit expensive.”
“usually visit the pappasito's on richmond and the only thing that I haven't liked is that the last couple of times i went there, the service was slow.”
I went here for business last week and it was excellent. Different from West Texas Mexican I normally eat but still very good. The tamales were outstanding with big chunks of meat and a delicious green sauce. I also love that they make the tortillas fresh and out in the open. Good stuff!
Great food. Noisy but always the same service.
Love the food here. Great fajitas. It's always a little noisy and often packed. Service is so-so.
good for chain food. Good food, very noisy, service up and down, good for a chain resturant
To Go Service is Consistently Off the Mark.
I have called in to go orders 3 times over the last 6 months and not once has it gone smoothly.
First there was the long wait time of over 10 minutes to get to the person to take the order. The hold music and advertising was maddening. I could tell they kept picking up the phone and putting me back on hold because they were too busy to take my order. I was on my cell phone so I was loving the minutes that were racking up since the restaurant is not in my network ;) Anyway the phone displayed over 12 minutes of call time before I got to the person to take my order.
2nd trip, there was the 15 minute wait beyond the estimated pickup time. They told me the order would be ready at a certain time, I was there within 5 minutes of that time. I had to wait an additional 15 minutes beyond that, which is when I think they actually starting cooking the order. Good thing I had a book with me.
3rd and final trip was the final straw because not only did I have to wait beyond the wait time provided, the dessert that was a special request by my guests to whom I was bringing the dinner was missing . When I asked where the dessert was, the girl told me that they don't have that dessert anymore and had not for months. That was odd since I had just had it the week prior. I told her I wished I had known as I might have made different arrangements. Here is where she started digging her grave, she said she tried to call but I didn't answer, and I said really I did not receive the call and there are no messages or missed calls. She stumbled around and said that she could not leave a message because it said it was not a working number. I then asked, which was it I did not answer the phone or it was not a valid number? She finally blurted out "ok" I didn't call, we don't have the dessert what more do you want from me?". I told her and her manager all I wanted was the truth and not to be patronized. I would no longer return.
GREAT fajitas!. Pappasitos has the best fajitas I have ever had (and I love fajitas). The charro beans there are also my favorite. The thing that drives me insane when I go to Pappasitos is their rendention of Happy BIrthday. It is incredibly loud and obnoxious and needs to be toned down. The drinks are overpriced and if you order the cheaper margaritas, you get what you pay for. The platinum is much better but also way too expensive.
A local favorite for affordable Tex-Mex feasts in a festive atmosphere..
Brace yourself for the noise, circus-like atmosphere and, during peak times, a long wait for a table. None of which has discouraged diners who have made this chain popular in Houston. Who can fault sizzling platters the size of manhole covers, great value and seemingly indefatigable service? Tortilla soup, Pappasito's famous fajitas and shrimp diablo are all worth a try. If strolling mariachis who sing "La Bamba" every five minutes get tiresome, escape to the pleasant patio.
A bit pricey. Great food, it's just a bit expensive... Plan on heading over early if it's dinner time!
Too noisy. It's too noisy and they give you too much food. Drinks are weak and expensive, because after two or three drinks--it's still too noisy.
Come and Get it. They have the best Margaritas and Enchiladas ever! I would recommend this restaurant to anyone!
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